Check COVID-19 restrictions.

Find out moreOpens in a new window

The Upper House

Photo gallery for The Upper House

Featured image
Balcony
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of The Upper House

The Upper House

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
The Upper House, The Green, Stoke-on-Trent, England

Explore the area

  • Popular LocationWorld of Wedgwood3 min drive
  • Popular LocationTrentham Monkey Forest10 min drive
  • Popular LocationTrentham Gardens14 min drive
  • AirportManchester (MAN)49 min drive

Choose dates to view prices

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, The Upper House is in a rural area. Don't miss out on a visit to Trentham Monkey Forest.

What's nearby

  • World of Wedgwood - 3 min drive
  • Trentham Monkey Forest - 10 min drive
  • Gladstone Pottery Museum - 12 min drive
  • Britannia Stadium - 14 min drive
  • Trentham Gardens - 14 min drive

Getting around

  • Longton Station - 8 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • . — 1 min walk
  • . — 1 min walk
  • Duke of York - 7 min walk
  • The Plume of Feathers - 13 min walk
  • Bengal Lodge - 4 min drive

About this property

The Upper House

4-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 24 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs. Guests will also find coffee makers, hairdryers and ironing boards.
The Upper House offers 24 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space
  • Meeting rooms 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 53 out of 82 reviews
5 - Excellent 65%
Rating 4 - Good. 26 out of 82 reviews
4 - Good 32%
Rating 3 - Okay. 2 out of 82 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 82 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 82 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style and location excellent
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, good food, very comfortable.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful, interesting and well kept grounds. Room very clean. Breakfast good choice and well cooked. A very enjoyable stay, we hope to be back soon.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views and property. Staff were friendly and very helpful. Has a personal touch to the service which for me and my partner is always what we prefer. Highly recommend The Upper House, stunning views and very peaceful. Thank you to the staff you are a credit to the establishment.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021