expedia

Photo gallery

Featured image
Balcony
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Guest reviews

4.6 out of 5 Wonderful
62 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Restaurant
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationTrentham Monkey Forest11 min drive
Popular LocationTrentham Gardens15 min drive
Popular LocationGladstone Pottery Museum18 min drive
AirportManchester (MAN)60 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Double Room with Bath

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room with Bath
  • Standard Single Room

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room
  • Executive Double or Twin Room

    4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More detailsExecutive Double or Twin Room
  • Executive Double Room

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsExecutive Double Room
  • Luxury Suite

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsLuxury Suite
  • Family Room

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Classic Double or Twin Room

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Double or Twin Room
  • Classic Triple Room

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsClassic Triple Room

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, The Upper House is in a rural location. Gladstone Pottery Museum and Izaak Walton Cottage are cultural highlights, and some of the area's landmarks include Ancient High House and Stafford Castle. Alton Towers and Trentham Monkey Forest are also worth visiting.
Visit our Stoke-on-Trent travel guide
View in a map
Popular Location

What's nearby

  • Parkhall Country Park - 10 min drive
  • Trentham Monkey Forest - 11 min drive
  • Trentham Gardens - 15 min drive
  • Gladstone Pottery Museum - 18 min drive
  • Britannia Stadium - 21 min drive

Getting around

  • Barlaston Station - 12 min walk
  • AirportBirmingham (BHX) - 54 min drive

Restaurants

  • . — 1 min walk
  • . — 1 min walk
  • Duke of York - 7 min walk
  • The Plume of Feathers - 13 min walk
  • The Dining Hall - 4 min drive

About this property

The Upper House

4-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 24 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and ironing boards.
The Upper House offers 24 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in between 2 PM and 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Can I cancel my reservation for free at The Upper House and receive a full refund?
Yes, The Upper House offers free cancellation on select room rates, because flexibility matters! Please refer to The Upper House cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Upper House?
As of 20 Sep 2020, prices found for a 1-night stay for 2 adults at The Upper House on 21 Sep 2020 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Upper House pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Upper House?
Self-parking is free at this property.
What time is check-in at The Upper House?
Check-in is from 2 PM to 5 AM. Late check-in is available during limited hours.
What time is check-out at The Upper House?
Checkout is at 11 AM.
Where is The Upper House located?
Situated in a rural location, this hotel is within 6 miles (10 km) of Trentham Monkey Forest, Trentham Gardens and Parkhall Country Park. Keele University and Gladstone Pottery Museum are also within 9 miles (15 km). Barlaston Station is 12 minutes by foot and Wedgwood Station is 23 minutes.
4.6
Wonderful
62 reviews
5 - Excellent
37
4 - Good
24
3 - Okay
0
2 - Poor
1
1 - Terrible
0

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with friendly staff and good facilities
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I proposed to my (now Fiancé) here. I called ahead and the staff were just brilliant. They made the whole stay amazing and really helped make it special for us. We couldn’t have asked for more - a special thank you Rachel and everyone else who helped - sorry, we didn’t get everyone’s names - you were all fab. This is a gorgeous place in a lovely setting. Would recommend without hesitation and I know we will be back as this place now has special meaning to us. Thank you all.
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience staying at the Upper House was excellent.The only drawback we have, is that we had a special request for a larger bed. Other than that, everything was outstanding. Breakfast was topnotch.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Beautiful surroundings. Friendly staff. Beautiful rooms.
Stayed 1 night in Feb 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code

https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
    https://www.expediagroup.com