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Reviews of The Gaskell Arms Hotel

3 out of 5
The Gaskell Arms Hotel
Bourton Road, Much Wenlock, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for a family. lots of space in our apartment.
Stayed 1 night in Jun 2019
Response from Maxine on 18 Jun 2019
Thank you for you lovely review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel close to centre decent breakfast
Stayed 1 night in Dec 2018
Response from Maxine on 18 Jun 2019
Thank you for your review it is much appreciated

4/10 Poor

Rufus, Leicester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very English pub, food was exceptional, very good for the money
Stayed 1 night in Oct 2018
Response from Maxine on 23 Oct 2018
Thank you for taking the time to write such a lovely review, it is greatly appreciated by myself and staff.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and comfort were excellent and our room was quite amazing - a family room actually and said by staff to be the best in the hotel. Very well equipped.
Stayed 1 night in Sep 2018
Response from Maxine on 23 Oct 2018
Thank you for you very kind comments. I am pleased you enjoyed yourselves in our recently refurbished room. Hope to see you again!

10/10 Excellent

Richard

Great value and welcoming staff
Very welcoming, lovely little 2 floor apartment.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Lovely hotel friendly staff
Excellent hotel. Lovely breakfast. Only negative comment why have Booker sauces. They are horrible. Heinz ketchup and hp sauce taste so much better
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, quaint, classic Inn
The staff was so warm and accommodating. Great drinks in the bar. Loved our stay!
Stayed 1 night in Jun 2017
Response from Maxine on 8 Jul 2017
Thank you for your kind and thoughtful words, they are much appreciated by myself (proprietor) and all my wonderful staff. All the very best. Maxine

8/10 Good

N A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great local hotel easy walking.
very friendly and cosy bar areas, just an overall enjoyable visit

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service and friendliness
A lovely inn, dating from the 17th century, with a wood-burning stove in the bar adding to the warmth of the welcome! Clean, comfortable, and with every attention to detail, the customer's comfort is paramount to the friendly and helpful staff who populate this hotel. An early riser, I was always present when cleaning was taking place downstairs and observed how thoroughly this was done. Staff work hard, and do not allow conversation to distract from the task in hand. My room was serviced every day, and, although I could have chosen not to let this happen, it was such a pleasure to return from breakfast to a clean room and a neatly made up bed. Breakfast was unfailingly freshly cooked and hot. Meals were always of a high standard, and bar service prompt and efficient. Much Wenlock is a lovely old town. The Guildhall and The Priory are both worth a visit, and the area abounds with attractions for tourists, including the fascinating Blists Hill Victorian Town, for which the visitor should set aside several hours. a trip to Shrewsbury was simple and straightforward, due to the frequency of the Park and Ride. All in all, a very enjoyable stay.

10/10 Excellent

Mags, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Stayed for four nights over a weekend: clean comfortable bedrooms, cosy public rooms, friendly and helpful staff, and good food - couldn't ask for anything more really. And the town of Much Wenlock is delightful.

2/10 Terrible

Daniel, Teesside

Disliked: Staff & service, property conditions & facilities, room comfort
Utterly disappointing...
This hotel should be ashamed of itself, from check in to departure I felt permanently disappointed. 1. Rude check in staff who did not make me feel welcome at all 2. The entire place was last decorated in 1982 and maintained at that design since, heavy embossed wall paper, too much ornate furniture and clutter and tat everywhere, blankets on the bed with bedspreads etc 3. Mixer tap shower over the bath which took an age to get balanced 4. Very poor quality breakfast, everything was deep fried 5. Inattentive service throughout, each and event time I arrived back at the hotel not one single person greeted me or even spoke to me The list could go on. It would be easy to read this and think I was being picky, I am not. I am in hotel every week for my job and this level of standard is not acceptable. The usual place I stay at was full and it is exceptional every single time hence me staying at the Gaskell which I was the only resident for 2 of my 3 nights. This standards of places are high especially in this price bracket. If this was £35 a night I would be much more inclined to say it was ok but when you are £80 plus you must do considerably better. The only good thing about staying there is that know never to book it again...

10/10 Excellent

Leanne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel :)
Great hotel & lovely staff. Will be booking again for next year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old fashioned coaching inn with excellent service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel good location
Chose for family celebration staff very welcoming comfortable clean accommodation lovely food and great service in restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaskell Arms
Here on business staff were lovely nothing too much trouble.

10/10 Excellent

J S, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food and extremely clean...
rooms and public areas very clean and well cared for....ideally situated for town visit and drive out to stunning countryside, and despite the busy road outside we slept well....service was friendly and attentive...the food was very good indeed...will certainly stay there again...

8/10 Good

old couple, oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old couple
The staff try hard, but room maintainance and convenience lacking. Stayed in Mews room, bedroom upstairs showerroom and toilet downstairs very inconvenient for elderly couple in the middle of the night.Bedroom roller blind laying on the on the dressing table not put up during three night stay kettle not working on arrival replaced immediately

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable Hotel.
We stayed overnight as we wanted to see Much Wenlock as it had been recommended to us. We were very disappointed.in the town but found the hotel ticked the boxes.

10/10 Excellent

aquaman, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly great service
stayed there in the past and on this stay again very pleasant, clean , comfortable and good food well recommended.

6/10 Okay

Joe, Southport JT

Comfortable hotel in lovely village
Our visit was spoilt by the hot water running out after two showers. It never returned and we only got a discount after we requested one.

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for sightseeing days out.
Warm freindly welcome, the room we had was in the mews, very comfatable, good layout , well decorated, very clean and well maintained. lovely garden area, good menu selection and very friendly staff. Would book again if ever in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a break before Christmas
Due to the bad weather the hotel was quite empty, but we had a warm welcome, and we loved the roaring fire in the lounge where we enjoyed the best steak and kidney pie ever! This was our second stay and it again came up to our expectations.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Maxine on 18 Jun 2019
Thank you for taking the time to provide a good rating

8/10 Good

Tone Formo, Larvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morsomt gammelt pubhotell med sjarme
Jeg ble litt skeptisk da jeg så at hotellet ligger midt i et veikryss og at rommet mitt lå rett over puben, men om natten når jeg skulle sove, hadde puben stengt og det var ingen trafikk på veien, så det var overhodet ikke noe problem. Stort, pent, litt gammeldags rom og ditto bad, men alt var rent og ordentlig. Hyggelig betjening, god frokost og helt ålreit mat på restauranten også. Anbefales!