Search Hotels Near Monumento Ruta de los Cenotes, Puerto Morelos

"From arrival to departure, everything smooth and painless. Airport transfer was easy and punctual. Upon arrival, super easy to check in, had a drink waiting for us. Room was ready on time, we were able to eat and drink freely until then. Room themselves are clean and spacious. Food was great but not too much variety (two restaurants) but room service and poolside food was excellent. Wish there were more activities or amenities. No planned activities, evening events, music, or access to excursions. Love this for a super relax vacation but not ideal for those looking to stay active and busy or have young kids."

"The Ventus Ha part of this El Cid complex is the newest and most chilled. There are 4 pools, 2 main pools and 2 rooftop infinity pools. The rooms are large and clean and housekeeping keep them that way. All the staff are friendly and helpful. I had the Platinum package, which comes with butlers to help you with reservations or whatever you want really. My butlers were Saul and You can eat in all of the restaurants across the El Cid complex, but my favourite was Aakat, the staff and food at this restaurant are the best! The Kobo is also good and you can ask for a vegetarian option here too. I also had lovely meals at Marina and Il de France. There are lots of activities such as, bike rides into town, aquafit, tai chi, spanish lessons, all free across the El Cid sites. Pool chairs were never an issue and bar service around the pool is okay. If I did have one area where I think they could improve, it would be the standard of the house wines. I was travelling by myself for this trip, so didn't want to buy a whole bottle for myself for the evening meal and had to stick to house wines. That said, staff aren't stingy with the wine and are always happy to top up if you like more than one glass with your meal. Ventus Ha is a great place to spend your vacation. I recommend it and will be coming again in the future. Thanks for a lovely stay."

"Service was outstanding, food was ok, room clean, staff super helpful and friendly. The pool are is fun and well kept. The beach area is pretty, too bad that sargassum took over, basically unswimmable. "

"Not worth it! In off season 1 hour wait for table at the Asian restaurant, no ramps for baby stroller, stolen $200 from the safe box, the food is below the cheapest buffet $8.99 lunch time all you can eat, waiters in bad mood (slow season, no customers, no tips), construction everywhere, the hotel is old and dirty, activities during day time are poor, night time shows are the poorest I have even seen, managers asking how is everything, but if you tell them you have an issue, they just walk away (like I didn’t want to hear that, but I really don’t care), after the pool bar closes the staff is collecting the cups around the pool in garbage bags pouring to the grass the leftovers (disgusting, next day people are walking on sticky grass wondering “what’s that”, We stayed there for 9 nights, even if they offer me another 9 nights completely free WE WOULD NOT GO BACK AT THIS HOTEL! This is professional feedback from former restaurant manager, not from person in bad mood! "

"Pools are great and several options. Food was good , yet at least 2 restaurants were closed at lunch time leaving us only one option. Kid friendly, staff friendly. No beach in my opinion . "

"The resort was great. Food was good. I was a little upset about the WiFi. Also, beach was nothing like the pictures, no one could even get in the water. This isn’t the resort’s fault. My wife and I had a great time."

"This place is a dream for anyone looking to get out of the hustle and bustle of Playa or Cancun. It is an ideal distance from both cities and nestled just outside of Puerto Morelos, which is a hidden gem for people that love good food and a chill vibe. I strongly recommend Sota Human Space. The accommodations are the best I've ever stayed at."

"5 star it was a butefull place and the personet was very nice whit us tank you "