Search Hotels Near Faro Inclinado, Puerto Morelos

"The Ventus Ha part of this El Cid complex is the newest and most chilled. There are 4 pools, 2 main pools and 2 rooftop infinity pools. The rooms are large and clean and housekeeping keep them that way. All the staff are friendly and helpful. I had the Platinum package, which comes with butlers to help you with reservations or whatever you want really. My butlers were Saul and You can eat in all of the restaurants across the El Cid complex, but my favourite was Aakat, the staff and food at this restaurant are the best! The Kobo is also good and you can ask for a vegetarian option here too. I also had lovely meals at Marina and Il de France. There are lots of activities such as, bike rides into town, aquafit, tai chi, spanish lessons, all free across the El Cid sites. Pool chairs were never an issue and bar service around the pool is okay. If I did have one area where I think they could improve, it would be the standard of the house wines. I was travelling by myself for this trip, so didn't want to buy a whole bottle for myself for the evening meal and had to stick to house wines. That said, staff aren't stingy with the wine and are always happy to top up if you like more than one glass with your meal. Ventus Ha is a great place to spend your vacation. I recommend it and will be coming again in the future. Thanks for a lovely stay."

"Service was outstanding, food was ok, room clean, staff super helpful and friendly. The pool are is fun and well kept. The beach area is pretty, too bad that sargassum took over, basically unswimmable. "

"The staff was great and the customer service was great!"

"Pools are great and several options. Food was good , yet at least 2 restaurants were closed at lunch time leaving us only one option. Kid friendly, staff friendly. No beach in my opinion . "

"The hotel is beautiful and new, but it’s not finished yet… Due to the construction everywhere around it, there is constant loud hammering noise. The room was very dirty and not ready when we arrived. There was construction dust everywhere. The mirrors were dirty, and all the kitchen utensils were dirty as well. There was dirt all over the counter… The pool was very disappointing despite how beautiful the place looks. After only 30 minutes in the water, my float was covered with green stains — it was really unpleasant. The materials are already rusting. The attention to detail just isn’t there, which is unfortunate. We stayed for only 1 hour and 30 minutes before leaving… Basically, it’s a huge construction site all around the property. And the ocean is not beautiful at all, although that’s not really their fault. However, the guy at the front desk was super kind and genuinely very sorry about everything. Sadly, we will not be returning there."

"Stayed 3 nights of 7 night booking, NO HOT WATER, JUST COLD. "

"Everything was wonderful. We thoroughly enjoyed our stay at Aeria Hotel from the early check-in, elevator, clean, beautiful, spacious, air conditioned room with WiFi and terrace to the amazing views and wonderful staff like Samuel at reception. We also appreciated having The Portside restaurant by the rooftop pool and enjoyed a delicious meal there. The bartender and server were very friendly enhancing our experience. Thank you so much!"

"Las fotos publicadas mo corresponden a la realidad del hotel"

"This condo has a fantastic location, you can walk to everything - beach, groceries, restaurants, everything you need is within walking distance. The rooftop pool was a hit with our crew, it’s all just like the pictures. The host was great to deal with as well, always attentive if you have questions. "