Search Hotels Near Dr. Alfredo Barrera Marin Botanical Garden, Puerto Morelos

"Great place overall. Only had one issue - we booked the romantic dinner. It wasn’t a good experience. Don’t recommend it! Staff were unwilling to address our concerns. Other than that, great place. "

"The staff are so helpful, polite and very attentive to the guests. I'll definitely vist this resort again. "

"Great place, staff amazing & delicious food. The only thing missing is a snack bar more for children. But definitely will come back."

"Everything was very clean. Staff was great. Pool actives were super fun. The food was the worst part. We were only able to get into one restaurant. The buffet was fine at best. "

"Our stay here was nothing short of life-changing. We came as a grieving family after losing my father, simply hoping for peace and some healing. What we experienced went far beyond that. Through the care, presence, and thoughtfully guided ceremonies by Irina and Mark, we found not only healing but clarity, connection, and a renewed sense of purpose. The space itself is magical—waking up to the sounds of the jungle, watching the sunrise from bed, walking to a hidden cenote that feels like it belongs only to you, and falling asleep under a sky full of stars. Every moment felt intentional and unforgettable, we also can't forget the food Derek prepared for us felt like we were eating at a five star restaurant. Irina and Mark are truly special people. The energy, wisdom, and love they bring to this place can be felt in everything they do. If you are looking for more than just a vacation—if you need a reset, healing, or a deeper connection to yourself—this is the place. We will never forget this experience."

"Enjoyed my stay! "

"Deeply Disappointed – Zero Support from Expedia and Grand Residences I am extremely disappointed in both Expedia and Grand Residences Riviera Cancun for their complete lack of support and accountability during a period of active travel restrictions. My request was simple: change my travel dates due to the U.S. travel advisory in effect at the time. I did not ask for a cancellation, I did not ask for a refund—only a date modification so I could still enjoy the stay at a later, safer time. I reached out to both the hotel and Expedia before my scheduled arrival, well within a reasonable window, and was bounced back and forth with no real assistance from either side. Despite documented attempts to resolve this ahead of time, my request was denied, the waiver was refused, and I was ultimately labeled a No Show, which is both inaccurate and unacceptable. The level of service from both parties was pathetic. Neither Expedia nor Grand Residences showed any willingness to accommodate a reasonable request during a period of known travel restrictions. The lack of empathy, flexibility, and basic customer care was astonishing. After this experience, I will not book with Expedia again, nor will I consider staying at Grand Residences in the future. Disappointed!!! Travelers deserve better than being ignored, dismissed, and penalized for circumstances outside their control."

"Great Staff, location, beautiful sunrise, hotel’s exterior and interior, grill and pool. Not so good Water leak The smell of sewage No hair drier No clean up room for 4 days.(By mistake, or something like that...)"

"5 star it was a butefull place and the personet was very nice whit us tank you "