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"This was my second stay at this hotel. I came back because I really liked it the first time, although it has changed hands since then. On arrival, our rooms were ready. The staff were friendly and helpful. Our baggage was safely left in the luggage room on the day of our departure, which made it so much easier on our last day. It was even brought to our table when we decided on a last-minute drink in the bar before heading to the station. If I had any gripe at all, it was in-room information. But this seems to be the same in most hotels these days. I miss having a menu, opening times, local sights etc in a booklet or folder. So convenient for the train station. Be aware that there is a door right next to the station. The first time I went, I walked all the way around the building to the front entrance! Would definitely stay here again."

"Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service."

"This was our half way stop over whilst travelling from Scotland to Norfolk. Could not have been more convenient or comfortable. The breakfast was good quality and plenty of choice.."

"Very last minute, Staff couldn’t be more helpful, definitely coming back next year!"

"Went direct to the hotel from Thirsk, and arrived at 10.30 am. The receptionist was very polite and let us store our cases until we could check in at 3pm. Easy check-in, and had a river facing room on the third floor. Beautiful room, and great bathroom ( the shower was a drencher but there was a shower cap) and lovely view. Blackout curtains and spacious with enough coat hangers for our stay. This is the second time we have stopped and may be tempted to make it a regular yearly hotel as everywhere was exceptionally clean, with a nice smell. Central enough for walking from the train station and close to the town centre."

"Excellent stay are the safe were fantastic especially Ben , Eslam, Alan and James to name just a few that really stood out. Many thanks and thank you Kim for the lovely welcome letter. Will definitely be back again soon."

"Beautiful hotels and garden area. Staff was very kind. Wonderful breakfast. "

"Professional and friendly reception staff room comfortable and bed lovely bathroom very clean "

"Lovely staff pleasant and helpful "