Find Family-Friendly Hotels in Meerbrook

"Staff were courteous and helpful. Free breakfast was very good, with excellent choice of food."

"The hotel is very dated and not as well maintained as the photos look. Furniture along the halls on the 3rd floor that were oddly placed. We paid £80 in addition to the stay, for the spa (price for a couple) and it was not worth it, it felt overbooked so had to wait to move between the facilities, floor tiles moved around the jacuzzi, food in the spa wasn’t great. We got to our hotel room at 9:30 after the twilight spa to find the electricity wasn’t working, we had to wait in the dark for someone to come and fix the fuse. Treadmill screen broke in the gym so was unable to track workout. Golf course looked amazing but unfortunately we were not there for a golf trip. Overall disappointed for the price we paid and would not recommend or be returning."

"Fantastic and a premium upgrade ,very nice 😊"

"We stayed in one of the feature rooms, the carpet was in areas threadbare, which I have never had in a nice hotel before) and behind the sofa the was dirt which had collected there for quite a while and that was threadbare as well, the room could do with a bit of a makeover and freshener up in the bathroom as there was black mold on shower door and tiles. Otherwise a lovely stay."

"Great stay, fantastic gym facilities, pool sauna etc. and great breakfast and dining options. We dined at the San Carlo restaurant which was absolutely outstanding."

"Stayed here a few times, shuttle bus is good. Room ok but very basic. Sink in bathroom missing plug, little things overlooked."

"Expedia listing did not say the room I booked was basically a basement prison cell without the benefit of a window. Horrible. No one answers the phone at this property. When you call the number on Google you get charged, even if you hang up the moment you hear the voice saying you’ll be charged. Car Park blocked by bad parker , despite telling the front desk, car did not move so I had to park off site. Never stay at any hotel managed by this chain for the sketchy phone system alone. I have >£2 of charges which isn’t a lot of money in the big picture, but not something hotel guests should ever have to pay, especially when I hung up right away It was the local number I found that no one ever picked up. Bad."

"The room was serviceable. The reception staff very ordinary and unprofessional. When we arrived after a long trip we were greeted by Thea with “Name”. We were not asked if we wanted a dinner booking or provided with information on check out times. When I raised these issues with the Operations Manager I was offered one drink voucher even though I was with my husband. "

"It was clean and tidy. Bar and restaurant were good but a little expensive."