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"Room was awful. Dirty, broken window left open due to horrific smell. Sheets didn’t even cover mattress. Genuinely worst hotel room in 20 years. I asked to move rooms if poss and got refused at reception. Was so awful I got up and left at 3.30am"

"Clean tidy and modern. "

"All in all good but pool temperature quite low and you could do with replacing some of the fixtures in the pool as you can see lots of rust and debris buildup as well as on some tiles in the pool . Some staff VERY attendant but many NOT The only “IMPROVEMENT” since take over from Champney’s is only the new bath robe and Elemis products. For price you pay it’s OK for 1 night BUT it’s in need of improvement desperately "

"Clean comfy room, will stay here again"

"From check in to check out.I had a lovely stay. The hotel is really nice.I had an amazing sleep while there. The beds are very comfy. The breakfast on offer was really good, with cooked available. It was nice having a proper coffee maker at breakfast, so able to choose what you like.I would definitely stay again if in the area"

"Wi fi good Ample free parking Buffet breakfast very good Sizeable room Wonderful property and grounds "

"Lovely room "

"Lovely breakfast comfortable bed but room easily gets hot when the sun shines in .Needs air con in all rooms .We stayed in the past & it was hot then"

"The gym and pool were good but busy. It's a walk out of town, maybe 20 mins walk to the train station. Very nice staff, bar staff were particularly friendly and welcoming. Had a minor cleanliness issue with my room. They didn't correct it and didn't offer any recompense for it. Not my hair on the chair!"