2/5 Poor
Verified traveller
Travelled with partner
10 Aug 2020
Disliked: Staff & service, amenities, property conditions & facilities
From someone who has worked in the hotel industry this was maybe the worst place I’ve ever stayed. However the issues could be changed very easily. It all started the moment we checked in, we were left standing at reception but we could hear the staff talking in the back office when they finally came out we were greeted with an ‘’Eye up mate’’ the hole check in was very unprofessional and not welcoming at all. The room was small, dated and very basic but that’s fine it is an airport hotel after all, the sink in was blocked, our room was above the main entrance where people smoke so we couldn’t open the window. We where going to eat at the hotel and I’m so glad we didn’t, the bar man thankfully told us that all the food is microwaved and other guest told us don’t bother ordering food here it’s a waste of money. There is a lovely pub just up the road called the Honey Bee I would highly recommend going there for a meal or even just for a drink. Finally we asked reception to per book us a taxi for the morning and they didn’t they called it when we came down stairs at the time we asked our taxi to Be booked.
Stayed 1 night in Aug 2020
