Search Chalets in Mauchline

"Always excellent in every respect"

"Generally a pleasant stay' clean , decent sized room etc However, the lighting control in the room was poor...not enough or too much.. Also........the temperature of the shower water was eye poppingly hot, so much so, that it was barely usable, other than make tea with. I just could not adjust the water temperature,it was stuck fast, I literally had to hop in/out to get clean. I mentioned it to reception on the morning after my first night but sadly nothing was done by the time I left after four nights. Disappointing. Why do hotels have such cheap, useless shower controls? Even if they are working you can barely adjust them as they have shallow slippery controls with just a little bump on that that you can't get a grip on with wet hands."

"Lovely hotel in a great location."

"Very good,staff at the top of their game"

"Reception, lu”lounge and bar area give an impression of a quality hotel. Unfortunately the bedrooms and food do not match up. Some serious money needs spending on the rooms and the catering for functions needs a good look at too. We left very disappointed "

"The breakfast service on Monday was superior to the self service on the Sunday. It would be better to retain breakfast service for all days."

"Room was a good size and very quiet. Staff didn’t provide clean mugs or glasses on day 2 - had to ask on day 3. Also had to ask for a second bath towel on one day as they’d only left one between two people. Food options were a little limited, but tasted good. They ran out of a couple of my regular drinks, and took a few days to restock."

"Everything was good, a real Gemmudt off the motorway. Friendly staff comfortable room and excellent restaurant"

"Very beautiful grounds and very relaxing. The host was lovely and very helpful"