COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Lochside House Hotel & Spa

Photo gallery for Lochside House Hotel & Spa

Featured image
Indoor spa bath
Indoor spa bath
Indoor spa bath
View from Room

Overview of Lochside House Hotel & Spa

Lochside House Hotel & Spa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
New Cumnock, Cumnock, Scotland

Explore the area

  • Popular LocationNew Cumnock Golf Club3 min drive
  • Popular LocationDumfries House11 min drive
  • Popular LocationBarony Colliery13 min drive
  • AirportGlasgow (PIK-Prestwick)32 min drive

Choose dates to view prices

About this area

Cumnock

Lochside House Hotel & Spa is located in Cumnock. Dumfries House and Sanquhar Tolbooth Museum are cultural highlights, or if an activity is on the agenda, check out New Cumnock Golf Club.

What's nearby

  • New Cumnock Golf Club - 3 min drive
  • Dumfries House - 11 min drive
  • Barony Colliery - 13 min drive
  • Sanquhar Tolbooth Museum - 15 min drive
  • A' The Airts - 15 min drive

Getting around

  • New Cumnock Station - 15 min walk
  • Glasgow International Airport (GLA) - 54 min drive

Restaurants

  • Afton Resturant — 1 min walk
  • Afton Resturant — 1 min walk
  • The Thistle Inn - 8 min drive
  • Masala Restaurant - 9 min drive
  • The Coffee Pot - 9 min drive

About this property

Lochside House Hotel & Spa

4-star hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, massage/treatment rooms and concierge services. All 32 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find plasma TVs with digital channels, and other amenities include coffee makers and electric kettles. Housekeeping is available once per stay.
Lochside House Hotel & Spa offers 32 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Cumnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a spa tub.
The Spa at Lochside has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Hot tub

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms 4

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Lochside Hotel
Lochside House & Spa Cumnock
Lochside House Cumnock
Lochside House Hotel
Lochside House Hotel Cumnock
Lochside Hotel New Cumnock
Lochside House Hotel & Spa New Cumnock, Scotland
Lochside House Hotel & Spa Hotel
Lochside House Hotel & Spa Cumnock
Lochside House Hotel & Spa Hotel Cumnock

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 22 out of 34 reviews
5 - Excellent 65%
Rating 4 - Good. 7 out of 34 reviews
4 - Good 21%
Rating 3 - Okay. 3 out of 34 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 34 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, inside and out and very friendly staff.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most enjoyable stay all the staff were very friendly will certainly come back.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning new build hotel with a luxurious feel, wish we could have stayed longer
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Location is amazing staff very attentive anf the meal was outstanding
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed our stay at the Lochside hotel and spa I would highly recommend it to my friends very friendly and helpful staff and accommodation was fantastic.
Stayed 1 night in Sep 2020