Lochside House Hotel & Spa

Photo gallery for Lochside House Hotel & Spa

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Indoor spa tub
Indoor spa tub
Indoor spa tub
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Overview of Lochside House Hotel & Spa

Lochside House Hotel & Spa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
New Cumnock, Cumnock, Scotland, KA18 4PN

Explore the area

  • Popular LocationNew Cumnock Golf Club3 min drive
  • Popular LocationDumfries House11 min drive
  • Popular LocationBarony Colliery13 min drive
  • AirportGlasgow (PIK-Prestwick)32 min drive

Choose dates to view prices

About this area

Cumnock

Lochside House Hotel & Spa is located in Cumnock. Local points of interest include New Cumnock Golf Club and Dumfries House.

What's nearby

  • New Cumnock Golf Club - 3 min drive
  • Dumfries House - 11 min drive
  • Barony Colliery - 13 min drive
  • Sanquhar Tolbooth Museum - 15 min drive
  • A' The Airts - 15 min drive

Getting around

  • New Cumnock Station - 15 min walk
  • Glasgow International Airport (GLA) - 54 min drive

Restaurants

  • The Thistle Inn - 8 min drive
  • Masala Restaurant - 9 min drive
  • The Coffee Pot - 9 min drive
  • The Best Marmaris - 10 min drive
  • Logan Tandoori - 12 min drive

About this property

Lochside House Hotel & Spa

4-star hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub and massage/treatment rooms. Housekeeping is available once per stay.
Lochside House Hotel & Spa offers 32 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Cumnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a sauna.
The Spa at Lochside has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Afton Resturant
  • Afton Resturant

Things to do

  • Full-service spa
  • Sauna
  • Hot tub

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Lochside Hotel
Lochside House & Spa Cumnock
Lochside House Cumnock
Lochside House Hotel
Lochside House Hotel Cumnock
Lochside Hotel New Cumnock
Lochside House Hotel & Spa New Cumnock, Scotland
Lochside House Hotel & Spa Hotel
Lochside House Hotel & Spa Cumnock
Lochside House Hotel & Spa Hotel Cumnock

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 30 out of 46 reviews
5 - Excellent 65%
Rating 4 - Good. 8 out of 46 reviews
4 - Good 17%
Rating 3 - Okay. 6 out of 46 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 46 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 46 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Travelled with partner
Disliked: Cleanliness
Broken toilets, broken flushes, overflowing sanitary bins all over the floor. Room price far too expensive.
Stayed 1 night in Feb 2022

3/5 Okay

Liked: Cleanliness, room comfort
We had a great time but were really disappointed about the spa cutting off the whole time we were in so ended up just leaving i wish staff would have warned us of this when i asked about it on booking. There was also a tile broken in the bathroom that me partner cut his foot on. We waied over a h
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed in a garden family room with great views. Assumed that there would be gowns and slippers but there wasnt.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Beautiful scenery and serene environment for a stay. We stayed in the Cygnet suite and the view in the morning was breathtaking. Both my wife and child enjoyed themselves very much. Breakfast was great too. Hope to visit again!
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021