Search Hotels with Restaurant in Mauchline

"Staff very pleasant. Enjoyable stay. Could do with a little updating especially in the pool area."

"Fantastic hotel, all around. Staff were amazing and the rooms were large, clean, and comfortable. We enjoyed our stay immensely. Highly recommend this property to all."

"Plenty of parking, easy check in, limited bar and menu but food good and reasonably priced. Standard double room ok, amenities fine, small bathroom but good shower"

"Bedrooms are tired. Second stay in a row where the tap in the bathroom sink is not working. New restaurant is lovely but breakfast items ran out quickly and did not get replenished for 20 minutes. Lots of queuing and disgruntled guests. Requested crispy bacon and it was not and only looked cooked on one side. Dinner took one hour to have mains served. Housekeeping were very good as my son was ill and cannot fault them. Thankful for their swift response. Lovely areas of renovation but is still in a transitional period of finding their flow of service. And for the rising prices… bedrooms need better taken care of and should be next for renovating. As a guest of Seamill Hydro on many occasions. And I was married there, so I do love it. Just needing tweaks to get the service back to a standard and rooms need TLC to justify the pricing. "

"We stayed as a family of three so we needed the pull out bed. It wasn’t made up when we arrived but it was quickly remedied. However, the mattress on the sofa bed was so thin you couldn’t sleep on it. Parking is plentiful but the car park area is dirty and in need of attention. Most of the staff were friendly and helpful but one in particular was very loud and over familiar. "

"Late Saturday afternoon, after checking in, we walked our dog in the lovely grounds and decided to stop for a drink before returning to our room. The outside patio tables and the inside bar were piled with dirty glasses and plates. No staff around to clear anything away. One barman coping with customers. We sat outside with our drinks for over half an hour (other guests were also there) and although the barman brought out drinks to another table, nothing got cleared away. Our room was disabled friendly, but accessed by steps and several fire doors (we did not request or need a disabled room, this is just an observation). Although the bedroom doors are fitted with soft closers, they still need a firm pull to fully shut, and the noise from the doors slamming closed was dusturbing during the early hours of the night."

"Property was nice hardly slept due to doors banging most of the night."

"Location was great but very noisy as I was above the function room. ( very loud music) Receptionist ( Jennifer,I think her name was),kindly moved me to another room which was excellent. She did it without question and that in my opinion, was excellent service. Please pass my thanks to her. Will definitely return and choose a club room."

"Very nice and helpful staff. Excellent dinner and breakfast. Lovely room. Would thoroughly recommend. We will return."