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Western House Hotel

Photo gallery for Western House Hotel

Featured image
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk

Overview of Western House Hotel

Western House Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Craigie Road, Ayr, Scotland, KA8 0HA

Explore the area

  • Popular LocationAyr Racecourse1 min walk
  • Popular LocationAuld Brig13 min walk
  • Popular LocationWellington Square18 min walk
  • AirportGlasgow (PIK-Prestwick)8 min drive

Choose dates to view prices

About this area

Ayr

Located in Ayr, Western House Hotel is near the airport and near the beach. Robert Burns Birthplace Museum and Dumfries House are cultural highlights and Heads of Ayr Farm Park is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Ayr Racecourse. Discover the area's water adventures with kayaking and snorkelling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Ayr Racecourse - 1 min walk
  • Auld Kirk - 11 min walk
  • Auld Brig - 13 min walk
  • Ayr Town Hall - 15 min walk
  • Wellington Square - 18 min walk

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 8 min drive

Restaurants

  • Jockey Club Restaurant — 1 min walk
  • Lounge Bar — 1 min walk
  • Caffè Nero - 14 min walk
  • Eighty 8 - 14 min walk
  • Flames - 14 min walk

About this property

Western House Hotel

4-star romantic hotel near Ayr Racecourse
Along with a restaurant, this hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. All 49 rooms boast deep soaking bathtubs, and offer free WiFi and Select Comfort beds. Free wired Internet and 24-hour room service are standard, as are TVs with digital channels.
Western House Hotel offers 49 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: GBP 15.00 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 for adults and GBP 5.00 for children (approximately)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 450 out of 628 reviews
5 - Excellent 72%
Rating 4 - Good. 135 out of 628 reviews
4 - Good 21%
Rating 3 - Okay. 31 out of 628 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 628 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 628 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
We were in a residential block a short distance from the hotel. The room was spacious with a comfortable super king bed, however the décor was looking a bit tired compared to the last time we stayed. The ensuite was small and also very tired and the plumbing hasn't had a makeover in many years. The Jockey restaurant serves up some good food with plenty of choice, however they had a problem with lots of little black flies which rather spoiled the experience. The staff did mention some pest control people were due to visit so hopefully just a temporary problem.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in main building. All staff very friendly. Breakfast was overly complex
Stayed 3 nights in Sep 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, food excellent. Free EV chargers were fantastic and worked well. Would definitely stay again.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and quiet location
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and attentive staff. Perfect location for the racecourse. Spotlessly clean and a beautiful building. Will definitely return.
Stayed 1 night in Jul 2021