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"Property is well maintained including rooms. There was so much people that we cannot use the pool or the beach. There is nobody checking wristbands and many did no have one. Felt there wasnt much control or security to control overcrowding. Believe the Valet parking was the worst experience. 1 hour to get in and one to get besides the high cost per night. Not sure if the overcrowdness was this weekend but for sure they lost several clients."

"It is sad because I stayed at this hotel several times before and never had any complains. This time ,my room did not have all the towels needed the first day , the hair dryer was broken , toilet seat loose from the floor , no dj on the pool which is one of the things made us come back all the time . The people from the valet parking did not understand that we want only parking for a day and they want to charge us for overnight , specially JENIFER the parking supervisor was very rude . I will start exploring other places . His hotel is not as pleasant at is used to be"

"Nice hotel"

"Not clean horrible day bed uncomfortable"

"Very luxurious property overall however the one black mark was the fact that they sold day passes to the pool and the rest of the resort. Consequently, when we try to use the pool in the middle of the afternoon, we were unable to secure a chaise lounge. I think a resort of that caliber needs prioritize, their own hotel guests over day pass purchasers. we won’t be going back there for that very reason."

"First off lemme start by letting everybody know it's cockroaches. Not just a couple. A lot!!!! We started in room 820. 3 roaches. Moved to room 707. More roaches. Roaches by the elevator. In the little store. Just everywhere. Not palmetto's bugs but GERMAN COCKROACHES 2nd. There is actually NO amenities offered without a heafty charge. $20 to use an umbrella. $20 for each beach chair. $7 for each cushion for the chair. They act like towels are gold. You can't get no extra without a $20 charge. & if you lose your towel card your SOL without another $20 charge. If you lock yourself out of your room it's $20 for a new key, even tho you didn't LOSE it you just accidentally forgot it in the room. Bed sheets have a moldy Oder to them that made my belly upset. Pool was very dirty. Globs of hair. Crackers floating, little white particles looked like dandruff but LOTS of it!!!! Drinks at the little thing they call a tiki bar are over priced & not worth it. Food at restaurant is gross & overpriced. The shower feels great but there is No door. It's an open concept but the shower water gets EVERYWHERE!!! So make sure you lay a towel on the floor before getting in. Overall it wasn't a good experience. But the side view of the ocean is pretty. I wish I would have done more research before paying 1,100. Defiantly wouldn't come back here."

"The room was clean and nice. The breakfast was not satisfying, please included some other meat, beef or turkey. Every one does not eat pork."

"The room was clean, but very humid, AC was set at 55 when we arrived, turned up to 73, but remained humid all night. "

"Very nice view."