Search Chalets in Marcross

"DO NOT WASTE YOUR MONEY! Yes it’s a budget hotel, but was not expecting what we turned up too. Looks nothing like photos advertised. It’s a building site! Asked if we could see the room before we checked in, the receptionist said no. We walked in and walked out. Went and stayed 5 minutes away for the same price I paid for this hotel. No refund given. Would NOT recommend. Stay away! "

"No room service- even though advertised as upon request when I asked they said i had to stay for 6 nights. I had to go downstairs to request towels and you have to also ask for a hairdryer. I will not be staying again. "

"Extremely helpful staff, friendly, customer service very good. Room could have benefitted from more coffee,/teas and sundries. Overall very good value for money"

"Absolutely amazing! price on point, amazing staff really helpful and nice, central, it has it all"

"The staff was excellent, especially Shaun and Zach! They quickly took care of our every need and assisted us with a room upgrade! We were very pleased and would stay here again."

"Amazing decoration, spacious room and great spa and swimming pool"

"Lovely reception staff, friendly, helpful, asked questions to then recommend things to me proactively-the people do make the difference & they’re doing it right here! Room was very nice-soft bedding & very comfortable bed, great shower, nice looking bath if I’d been staying longer. A few errant hairs from previous occupants but in good condition & very clean otherwise-I’m not annoyed in any way-hairs do happen on cleaning cloths etc-I had no doubt this room had been very well cleaned. Great for loads of local shops & restaurants & right next to principality stadium-I’ve now got a hotel I will look forward to staying in whenever I’m in Cardiff. "

"We have had some lovely stays at this hotel, however, not so great on this occasion. The room was comfortable and the staff helpful. We had a problem with the air conditioning not working and the concierge did try to get it fixed but was unsuccessful so provided us with a floor standing fan which did resolve the problem. Unfortunately though sleep was extremely difficult as there was a bar/nightclub playing very loud music until around 3am, which was out of the hotels control but did definitely negatively affect our stay. However, we would consider staying again if we could have a room on the other side of the hotel."

"I would stay here again. "