Mallorca Island Hotel Guide. Catalonia Hotels in Mallorca Island, Spain

Hotel is in need of refurbishment. One lifeguard was very smug and power crazy with a particularly bad attitude - as removed our towels whilst we were eating lunch at the pool side restaurant - were incidentally the service was very slow but a pleasant waitress. Fro t desk staff were very nice and helpful

Overall the hotel exceeded my expectations for the 3-4 start ratings! The style was modern and beautiful, the bed was EXTREMELY comfortable, the facilities were tidy and excellent. This review would be a perfect 5 on each rating if it were not for the following faults: Upon arriving my room wasn't as clean as I would expect, the odd hair here and there wasn't ideal, likewise the kettle had little water in before I used it - I wonder how long that had been there. This doesn't phase me but throughout the course of my stay it was apparent that the cleaners didn't have enough time to finish the rooms to the standard you usually get elsewhere - often my tea tray wasn't replenished, there would be footprints in the bath or the shower head would be left hanging etc. Another loss of a star was for the staff, firstly they didn't seem to know where their pick up point was for excursions and this worried me my whole trip having booked many and i wondered where my shuttle would pick me up at the end of my stay. Luckily I called each company ahead of my pick up time to check and I found they all had a different idea - it would have been great if the staff at the hotel could have been more helpful with this. There were also SEVERAL members of staff who would whistle and cat call me every day, more than once a day. As a 22 year old female solo traveller this made me feel very awkward and I spent most of my time outside of the hotel.