Grupotel Playa de Palma Suites & Spa

Photo gallery for Grupotel Playa de Palma Suites & Spa

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio

Overview of Grupotel Playa de Palma Suites & Spa

Grupotel Playa de Palma Suites & Spa

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

Explore the area

  • AirportPalma de Mallorca (PMI)14 min drive
  • Popular LocationCathedral of Santa Maria of Palma26 min drive
  • Popular LocationPort of Palma de Mallorca27 min drive
  • Popular LocationPuerto Portals Marina32 min drive

Choose dates to view prices

About this area

Palma de Mallorca

Grupotel Playa de Palma Suites & Spa is located near the beach and in an area with good shopping. Museum of Mallorca and Casa Museo J.Torrents Lladó are cultural highlights, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Aqualand El Arenal and Circuito Mallorca are also worth visiting. Discover the area's water adventures with scuba diving, windsurfing and sailing nearby, or enjoy the great outdoors with mountain biking.

What's nearby

  • La Porciuncula Church - 13 min walk
  • El Arenal Beach - 16 min walk
  • Cathedral of Santa Maria of Palma - 26 min drive
  • Port of Palma de Mallorca - 27 min drive
  • Puerto Portals Marina - 32 min drive

Getting around

  • Marratxi Poligon Station - 13 min drive
  • Palma de Mallorca (PMI) - 14 min drive

Restaurants

  • Atenas - 5 min walk
  • Casa do Pulpo - 9 min walk
  • Steakhouse Tango - 9 min walk
  • Megapark - 9 min walk
  • El Arriero - 11 min walk

About this property

Grupotel Playa de Palma Suites & Spa

4-star spa hotel near El Arenal Beach
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge. All 133 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Guests will also find minibars, room service and down duvets.
Grupotel Playa de Palma Suites & Spa offers 133 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down comforters. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Electric car charging station on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 4 outdoor tennis courts
  • Aerobics classes
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike shuttle
  • Bike storage
  • Children's pool
  • Electric bike charging stations
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • German
  • Spanish

Business services

  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 25 per person
  • Self-parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child aged 2 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 83 out of 138 reviews
5 - Excellent 60%
Rating 4 - Good. 48 out of 138 reviews
4 - Good 35%
Rating 3 - Okay. 3 out of 138 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 138 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 138 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Breakfast was nice good and parking was on the street. We were first put into a room above the SPA and it was about 90 Degrees F. We drop off the bags and turn on the A/C thinking that the room would cool off in a few minutes. Only to find out the A/C was blowing off hot air from the SPA. After complaining and reaching out to a supervisor we were able to get a room relocated to a different building. I would not recommend the rooms above the SPA.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Spa far from the bedroom
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb, relaxing hotel
Superb hotel, very comfortable, spacious room, good shower, excellent service and breakfast. Much better than any other 4-star hotels I stayed in Mallorca (though I only stayed in this one in Palma - where there are more options). Location is good if you have a car (though I didn’t check the local beach, only used it to stay overnight). It’s located relatively close to the airport (8’ by car) and about 15’ to Palma.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel with great facilities
Great hotel and location. Breakfast was amazing. Service was fantastic, however, room cleaning wasn't great, they didn't change the sheets and they took away the robes and never replaced them! Loads of German tourists though... Room view was facing the road and was a bit dark but they accommodated a late check out
Stayed 4 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at breakfast and evening dinner best I have ever had in Spain.would recommend this hotel to anyone visiting Majorca .
Stayed 5 nights in Jul 2021