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Grupotel Alcudia Pins

3.5 star property
Comfortable family-friendly hotel, walk to Playa de Muro

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May 2024

Grupotel Alcudia Pins

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property entrance
In-room safe, blackout curtains, free WiFi, bed sheets
5 restaurants, breakfast, lunch, dinner served; international cuisine
Sun deck

Overview of Grupotel Alcudia Pins

7.6

Good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Pool
  • Breakfast available
  • Hot tub

Explore the area

Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
  • Popular LocationPlaya de Muro6 min walk
  • Popular LocationAlbufera Natural Park3 min drive
  • Popular LocationAlcúdia Beach14 min drive
  • AirportPalma de Mallorca (PMI)53 min drive
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Room options

Double Family (2 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Double Family (3 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Double Family (1 Adult)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Designer toiletries
  • Sleeps 1
  • 1 Single Bed

Apartment, 2 Bedrooms (3 adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
Deep-soaking bath
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms (4 adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom (2 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Double Family (2 Adults + 2 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom (3 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
Deep-soaking bath
Hairdryer
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

Double Family (2 Adults + 1 child)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Similar properties

About the area

Muro

Located in Muro, Grupotel Alcudia Pins is on the beach. Museu de Sant Jaume and Pollentia Monographic Museum are cultural highlights, and some of the area's attractions include Karting Can Picafort and Hidropark.

What's nearby

  • Playa de Muro - 6 min walk
  • Albufera Natural Park - 3 min drive
  • Playa de Can Picafort - 8 min drive
  • Alcúdia Port - 10 min drive
  • Alcúdia Beach - 14 min drive

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca (PMI) - 54 min drive

Restaurants

  • Cafeteria Playa Ca'n Picafort - 4 min drive
  • Smith's Cafe-Bar-Restaurant - 4 min drive
  • The Posh Paddy - 4 min drive
  • Sa Ximada - 3 min drive
  • Willy - 4 min drive

About this property

Grupotel Alcudia Pins

Eco-certified family-friendly hotel
Grupotel Alcudia Pins is located close to Playa de Muro, and provides 2 poolside bars, a corner/local shop and a terrace. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and a beachfront location. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 6 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a gift shop
  • A computer station, a front desk safe and multilingual staff
Room features
All 598 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Designer toiletries, deep-soaking baths and hairdryers
  • Mini fridges, microwaves and toasters

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Danish, English, German, Norwegian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 14–14 for adults and EUR 7–7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bufet principal
  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Spa tub
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.00 to 14.00 for adults and from EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

Self-parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Checkout is at noon. Late checkout is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 2.9 mi (4.7 km) away.

Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 12 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Denis

Travelled with partner
Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 7 nights in Aug 2023

6/10 Okay

Rocio

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.
Stayed 4 nights in Jul 2023

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

10/10 Excellent

Simon

Stayed 3 nights in Aug 2022

6/10 Okay

Christina

Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

General hotel information

Reasons to Book
Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5