Eix Lagotel Holiday Resort

Photo gallery for Eix Lagotel Holiday Resort

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3 outdoor pools
3 outdoor pools
3 outdoor pools
Balcony

Overview of Eix Lagotel Holiday Resort

Eix Lagotel Holiday Resort

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458

Explore the area

  • Popular LocationPlaya de Muro13 min walk
  • Popular LocationCova de Sant Martí5 min drive
  • Popular LocationAlbufera Natural Park8 min drive
  • AirportPalma de Mallorca (PMI)53 min drive

Choose dates to view prices

About this area

Muro

Located in Muro, Eix Lagotel Holiday Resort is on a lake. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Playa de Muro - 13 min walk
  • Cova de Sant Martí - 5 min drive
  • Hidropark - 8 min drive
  • Albufera Natural Park - 8 min drive
  • Alcudia Beach - 24 min drive

Restaurants

  • S'Albufera - 12 min walk
  • Las Delicias - 13 min walk
  • Chivas - 14 min walk
  • El Patio - 14 min walk
  • Hawaii - 19 min walk

Getting around

  • Sa Pobla Station - 13 min drive
  • Palma de Mallorca (PMI) - 53 min drive

About this property

Eix Lagotel Holiday Resort

4-star, family-friendly hotel near Playa de Muro
3 outdoor pools, a restaurant and 2 poolside bars are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 251 rooms offer free WiFi, furnished balconies and flat-screen TVs with satellite channels. Other amenities available to guests include fridges, hairdryers and showers.
Eix Lagotel Holiday Resort offers 251 forms of accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Free local area shuttle
  • Free beach shuttle

Food and drink

  • 1 restaurant and 1 coffee shop
  • 2 poolside bars and 1 bar/lounge

Things to do

  • 3 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Mini golf
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Conference space (538 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 13 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lagotel Club
Hotel Lagotel Club Muro
Lagotel
Lagotel Club
Lagotel Club Hotel
Lagotel Club Muro
Lagotel Hotel
Eix Lagotel Aparthotel Muro
Eix Lagotel Aparthotel
Eix Lagotel Muro
Eix Lagotel
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Eix Lagotel Playa De Muro, Majorca
Eix Lagotel Hotel Muro
Eix Lagotel Hotel
Eix Lagotel
Eix Lagotel Holiday Muro
Eix Lagotel Holiday Resort Muro
Eix Lagotel Holiday Resort Hotel
Eix Lagotel Holiday Resort Hotel Muro

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 100 out of 363 reviews
5 - Excellent 28%
Rating 4 - Good. 171 out of 363 reviews
4 - Good 47%
Rating 3 - Okay. 68 out of 363 reviews
3 - Okay 19%
Rating 2 - Poor. 17 out of 363 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 363 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately we have a horrible experience as soon as we arrived to this place due to the manager attitude! He was RUDE super rude ! He saw us arriving and instead of welcoming us he literally started yelling at us because we park ed right in front of the building just like we would have done it at any other hotel to check in! We were shocked!! Couldn’t believe his behavior basically all night long on and on … he refused selling food to us at the time of the night 9 pm ! Honestly the way he spoke to us was not properly at all! We decided to stay ONLY because we didn’t want to lose our money. be ready to receive this kind of very unfriendly welcoming of you decide to stay here but we DO NOT recommend this place at all unless they get rid of this rude , unprofessional person! Sincerely, Unhappy customers!
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ol
Stayed 6 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little sun break
Lovely hotel with 3 large pools. food Could have been better but enough choice
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Very good hotel excellent service , the food is quite good , pools are great , the only issues are : Mosquitoes are terrible , there is not enough entertainment in the pool , though Laia and Fabian are really great and lovely
Stayed 10 nights in Jul 2021

3/5 Okay

Liked: Amenities
Disliked: Staff & service
Good food clean room only issue was v. Rude night service manager I’ve already explained on trip advisor the problem ... all other staff were v polite such a shame
Stayed 5 nights in Oct 2019