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Eix Lagotel Holiday Resort

4.0 star property
Travelers enjoy spa treatments with manicures or explore the scenic surroundings by bicycle at this resort where relaxation meets adventure

Choose dates to view prices

Located near Playa de Muro, Eix Lagotel Holiday Resort offers an upscale family retreat with multiple pools, two poolside bars, a garden, cycling activities, and dedicated children's services. The property includes a coffee shop and free WiFi throughout.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets, wheelchair access

Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Desk, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony | Desk, free WiFi, bed sheets, wheelchair access

Family Room, Balcony

  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony

Desk, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms, Balcony

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi
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About the area

Located in Muro, Eix Lagotel Holiday Resort is on a lake. Alcúdia Port and Pollensa Port are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Don't miss Hidropark. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Muro travel guide
Map
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro
    Playa de Muro
    16 min walk - 0.9 miles
  • Alcudia beach between Port d'Alcudia and Can Picafort, Spain, Shutterstock ID 1128038810, Purchase Order: -
    Alcúdia Beach
    7 min drive - 1.8 miles
  • Platja dels Francesos
    18 min walk - 1.0 mile
  • Cova de Sant Martí
    3 min drive - 1.4 miles
  • Alcúdia Port
    10 min drive - 5.7 miles

Getting around

  • Inca Station
    23 min drive
  • Palma de Mallorca (PMI)
    64 min drive

Restaurants

  • Romanov Sky Bar
    17 min walk
  • Picco
    4 min drive
  • S'Albufera
    12 min walk
  • Bike Point Cafe
    17 min walk
  • Dakota
    12 min walk

About this property

Eix Lagotel Holiday Resort

  • Upscale family-friendly hotel near Playa de Muro
  • Located close to Albufera Natural Park and Alcúdia Beach, Eix Lagotel Holiday Resort provides 2 poolside bars, a corner/local shop and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a manicure/pedicure or other spa services. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
  • Other perks at this hotel include:
    • 3 outdoor pools and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and bike hire
    • A children's club (surcharge), 1 meeting room and concierge services
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 251 rooms feature comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 30-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, fridges and heating

All-inclusive details

  • All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Entertainment

  • On-site entertainment and activities

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 6 indoor padel courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 6 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 November and 9 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • In-room safe fee: EUR 13 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Eix Lagotel Holiday Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Eix Lagotel Holiday Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eix Lagotel Holiday Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Eix Lagotel Holiday Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Eix Lagotel Holiday Resort?

Checkout is at 11 AM.

Are there all-inclusive benefits at Eix Lagotel Holiday Resort?

Some rate plans available at this property are all-inclusive.

Where is Eix Lagotel Holiday Resort located?

This family-friendly Muro hotel is located on a lake, within 2 mi (3 km) of Playa de Muro and Alcúdia Beach. Albufera Natural Park and Hidropark are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eix Lagotel Holiday Resort Reviews

8.0

Very good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 140 out of 463 reviews
Rating 8 - Good. 202 out of 463 reviews
Rating 6 - Okay. 87 out of 463 reviews
Rating 4 - Poor. 21 out of 463 reviews
Rating 2 - Terrible. 13 out of 463 reviews

Reviews

Verified

10/10 Excellent

Maria Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arriving to checking out all the staff were excellent with smiles and helping people with whatever was needed. Our room was cleaned every day. I think this hotel is fabulous for a multi age group because it certainly caters for all ages with multi pools which we took full advantage of the adult only pool. Free parking. On reading previous comments regards mosquitos we wore repellent bands and Avon so soft and was not bothered with them at all, we notice some people also brought citronella tea lights for the tables in the evening watching the great entertainment however the hotel does have repellent lanterns above you on the canopy.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Sadanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to beach and 5 mins from downtown.
Stayed 2 nights in May 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time. Clean, friendly and helpfull staff.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent with great pools. Travelled in April, so hotel a little quiet, suspect a lot livelier during the Summer. Although a little out of the way, the hotel's frequent free bus to the beach an absolute boon. Disappointed with the view from the room on Poolside side of the hotel - new sports complex spoiling the view a little. Overall a very good hotel.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided all I expected for a base for a short visit. Staff very welcoming and helpful
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

keyvan jodeiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, the room was clean and the staff were helpful. The only shortcoming finding parking area.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort

Good, clean hotel for the price. Beware mosquitos.

For the price, this hotel probably exceeded my expectations. It was very clean, tidy, back to the basics, no frills accomodation. The staff were really helpful and friendly. Onsite supermarket was well stocked and well priced. The adults only pool/bar was amazing. The evening entertainment was a bit naff. The breakfast buffet had lots of choice. Good location. Easy to walk to beach etc. the biggest drawback was due to the proximity to that lake, there were mosquitos everywhere.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our family long weekend

Enjoy our family long weekend stay. Like there was an adults pool as we had no children with us. Only comment would be bar snacks there as we had to go over to other pool. Didn’t have to be much just something light? But everything else was great. Thanks for helping us make treasured memories!!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Seng

Liked: Staff & service

Overall better than average for 3rd stay

My 3rd stay at this hotel for our annual cycling holiday. Pros - for cycling, great variety of food for half board, self service laundry, being able to bring bikes to the room. Cons - mosquitoes and poor Wi-Fi. On this trip only, the mattress in my room does need to be changed. Some of my group complained the level of cleanliness in the bathroom was below par. Service levels in the restaurant and reception were always were always friendly and warm
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Tanja Horn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, kors of activities
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mosquitoes. That is all.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Eva Bernadett Galambosne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, breakfest good, room excellent, rezeption absolutely friendly.
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Tsitsi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you really do get what you pay for. The atmosphere and amenities might suit families with kids, but it’s definitely not ideal for couples looking for a relaxing or romantic getaway. Noise levels, lack of privacy, and underwhelming service made our stay unpleasant. I wouldn’t recommend it if you’re looking for comfort, quality, or any sense of escape.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better (better quality)
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff awful.

Asked for a high floor with lots of light as i suffer from claustrophobia, got the tinyest room like colditz , never slept for 3 days reception said there were no other rooms proved to them that there were other rooms online with various websites including there own , they just laughed and shrugged their shoulder's as if to say tough luck . I was prepared to pay extra but they just turned me away . Stay away from this diabolical Hotel.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special. Fine enough for a mixed group. Loud entertainment until 11- 12 o’clock each night. Lacking chocolate at the buffet
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Maria Chiara

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It's a very noisy and poor-quality food hotel. Cleaning staff screams and makes annoying with furniture dragged on the floor since 7am, sometimes the staff-team doesn't speak English at all, food doesn't taste good and food labels are missing. Not a 4-star hotel! Stay away!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Basic but completely ok. Suitable for families. Clean. Good bathroom/ shower. Toilet that flushes properly! Room a bit poky for 4. Quiet at nights. Some staff need training in reception and restaurant. Food fine and certainly plentiful although no frills. Restaurant a bit hectic and noisy at peak times. Pools really great - the best part! Especially the quieter Breezers fresh water pool. Entertainment ok. Impossible to get taxis from the hotel which was a problem trying to get to the hidropark. But there’s a free bus to the beach. It’s actually only 15 mins to walk to the beach anyway. You can’t really compare it to more upmarket hotels but lagotel does the job and we had a great holiday. So if you aren’t really fussy it’s ok.
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Emmanouil

Disliked: Cleanliness, staff & service, room comfort

avoid unless you are for the all inclusive chaos

Our experience at EIX Lagotel was honestly quite disappointing. While the location and pools were decent, the negatives quickly overshadowed the stay. Breakfast was chaotic — extremely loud, overcrowded, and the doors to the outdoor seating were kept closed despite the packed dining hall. I asked for a white-only omelette, and the cook just poured some premixed liquid from a large plastic container into the pan. It clearly wasn’t just egg whites — honestly, it felt more like silk or custard than egg. Very off-putting. Pillows were thin and uncomfortable, with strange pillowcases that had two open sides. We had to ask for extra just to sleep properly. The in-room safebox was unusable — no instructions, no key, and I assume it required a deposit, but no one explained. Soundproofing was terrible. One night we couldn't sleep until 2 AM because our neighbors were having a loud party. The kids club had very limited hours and was completely closed on Sunday without warning. Tennis courts and lake boats shown in the promotional photos simply don’t exist. We also found cockroaches — a few on the balcony and one inside the room. Reception staff were rude and unhelpful. On top of that, they required a €5 deposit every time our kids wanted to play ping pong, and a €40 deposit just to borrow beach towels. For a supposed 4-star family resort, this all felt excessive and unfriendly. We won’t be coming back. Too many issues
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Jan - Philipp

Liked: Amenities, property conditions & facilities
🌴 Hotelbewertung – 3 von 5 Sternen ✅ Das Positive: - Schöne Anlage: Die Hotelanlage ist wirklich ansprechend gestaltet und lädt zum Entspannen ein. - Saubere Zimmer & gemütliches Bett: Unser Zimmer war sehr sauber und das Bett äußerst bequem. - Gutes Essen: Das Buffet zum Frühstück und Abendessen (Halbpension) war für diese Hotelkategorie absolut zufriedenstellend. - Shuttleservice zum Strand: Alle 30 Minuten fährt ein Shuttle zum Strand – eine tolle Ergänzung, auch wenn wir selbst einen Mietwagen hatten. Viele andere Gäste haben den Service gerne genutzt. - Kleines Gym vorhanden: Für sportliche Gäste gibt es ein kleines Fitnessstudio. - All-Inclusive-Angebot: Gäste, mit denen ich gesprochen habe, waren mit dem All-Inclusive-Angebot sehr zufrieden. - Kinderfreundlich: Ab 19 Uhr gibt es einen Bambini-Club, bei dem sich die Animateure viel Mühe geben – ideal für Familien. - Poollandschaft: Sehr schön gestaltet mit einem separaten Adults-Only-Bereich – perfekt für etwas Ruhe zwischendurch. ❌ Das Negative: - Mückenplage: Durch den angrenzenden Großensee war das Hotel stark mückenbelastet. Zwar haben wir es mit etwas Taktik geschafft, keine Mücke ins Zimmer zu bekommen, aber in Fahrstühlen und offenen Toiletten waren Mückenschwärme allgegenwärtig. - Lautstärke in der Nacht: Nach Abschalten der Außenbeleuchtung um Mitternacht wurden Gäste vom Sicherheitsdienst gebeten, sich z
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

John

Liked: Staff & service, amenities
Goed hotel enkel het eten (ochtendbuffet) was te weinig gevarieerd.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Harri

Disliked: Amenities, property conditions & facilities
Billig, stinkig
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Hans

Liked: Staff & service
Ansich schönes Hotel, gute Lage. Essen Buffet war sehr abwechslungsreich und lecker.. Service war immer hinterher und freundlich. Nachteil, 70 Prozent Engländer, abends lange sehr laute Musik die den Innenhof beschallt und Bingo bis 23 Uhr und später ..
Stayed 8 nights in Oct 2025
Verified

4/10 Poor

Emily

Wenig bis keine vegetarische Gerichte (selbst in den Kroketten war Fleisch)! Flecken auf der Bettwäsche…
Stayed 6 nights in Sep 2025