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"I greatly appreciated the upgrade to the room immediately. The room was very clean and extremely comfortable! The amenities in the room were wonderful. Fantastic toiletries, robe, slippers, and an assortment of tea’s coffees and a couple of biscuits. (Cookies for Americans :)) After being in the UK for three weeks, I greatly appreciated the amazing air-conditioning in the room for my last night stay!! There was a nice lively restaurant open late as well. Unfortunately, I didn’t have time for breakfast."

"Brilliant place for the airport "

"We had a free upgrade on arrival which was a lovely treat after a long drive from Cornwall! Room was excellent as well as the customer service, will definitely be back! Thank you!"

"The staff is very kind and know the concept Customer First. However, there is no change in the menu for the breakfast. We have the same foods. I suggest to add some vegetables like brocoli, carrots, eggplant,..."

"The property was clean and well-maintained, and it was conveniently located near the airport. The staff was friendly and welcoming. We arrived a bit late from another airport that was about an hour and a half away from Heathrow. It was evident that the kids were exhausted, and the front desk manager kindly gave them teddy bears as a gesture of goodwill. I appreciated that thoughtful gesture. "

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"Great hotel for airport access, the staff were accommodating and helpful. Would recommend for airport stopover."

"The staff were excellent, especially Jose who was polite, welcoming and very helpful. The bedroom was a delight with a comfortable oversized bed. The bathroom felt a little tired in design and condition but was very clean and well kept. Despite proximity to the runway at Heathrow there was no noticeable noise whatsoever. Highly recommended. Very highly recommended when considering the price."

"Lots of great activity options in the lobby including darts, billiards, games! Very nice hotel and child friendly!"