Maidenhead Hotel Guide - Romantic Hotels in Maidenhead, United Kingdom

Hotel was lovely. Some of the staff came across quite rude! We went to place an order at the bar for food and the wrong menus had been put out!! The staff then continued to comment on why the wrong ones had been put out, and swearing. It came across really unprofessional. We felt uncomfortable so we ended up going out of the hotel for dinner, which is something we really didn't want to do!

Good food, bathroom in room need serious attention, room needs a little attention

Small room on the third floor - no elevator. So many things were nicely done, but then they skimped on small things like a shower curtain.

Great place to stay & very close to the tube without being noisy.

The structure and setting are pleasing, but the hotel management could be better. We arrived at 6 pm (had booked) and were told by reception that the restaurant fully booked. As there is nowhere to go nearby, this is not feasible Surely one keep reservations for booked guests? Through the kindly intervention of another member of staff, we got a booking at 9 pm in the hotel restaurant. I would advise them to train their staff to be more welcoming and to was give more and complete information- eg we fund that the bar served light meals until 10 pm. ( The bar meals are between 10 am and 10 pm) As breakfasts at most hotels are highly priced, I believe to discourage guests from breakfasting, the bar option should open earlier as an alternative for beverages and something light. So though the setting was lovely,the food good, the human experience and communication could be improved.

Arrived late and tired, staff were friendly and helpful

I would highly recommend Brooklands Hotel. Everything was excellent, the staff were very professional and the room was spacious, immaculate and provided everything you needed. Lovely food and best Pina Colada. Wonderful hotel!

had been there before for a wedding liked the stay so went back it was nice to get away and the beds where big and commfy the only thing was the tolet in the room took a long time to refeel and we only had one coffie in room whice was sorted over all a very nice stay

My friend and I treated our respective partners to a one night stay at this hotel. We had the most wonderful time, the staff were good, the food was excellent and the setting was just amazing. The only minor complaint I would have was the view from the bedroom which was a roof with air conditioning units, but we we only there for the night so not a huge problem.

this will be a very nice hotel when they have finished all the work they are doing to it.