"Excellent room - everything was brand new and very clean. The kitchenette was a nice touch, even if there wasn’t a cooker - it was enough for our one night stay. Some dish soap would had been nice, but other than that it was a perfect stay. It can be a little noisy as it is above the pub, but apart from that it was very cosy and we would come back again."
"Excellent room - everything was brand new and very clean. The kitchenette was a nice touch, even if there wasn’t a cooker - it was enough for our one night stay. Some dish soap would had been nice, but other than that it was a perfect stay. It can be a little noisy as it is above the pub, but apart from that it was very cosy and we would come back again."
"Good value for London. Hotel and rooms maintained to a very good, “fresh” condition. Very helpful and flexible staff. Rooms have good quality equipment and appliances - on the smaller side, but very much in line with London standards."
"Good value for London. Hotel and rooms maintained to a very good, “fresh” condition. Very helpful and flexible staff. Rooms have good quality equipment and appliances - on the smaller side, but very much in line with London standards."
"Stayed in the Regents room, very comfy and welcoming. The mattress kind of dipped in the middle but it was still comfortable to sleep in. Despite the fact that there was a bit of noise from outside, in the morning, I woke up feeling rested. The instructions to access the room were clear, and the venue is close to St John’s Wood. Pleasant stay overall!"
"Stayed in the Regents room, very comfy and welcoming. The mattress kind of dipped in the middle but it was still comfortable to sleep in. Despite the fact that there was a bit of noise from outside, in the morning, I woke up feeling rested. The instructions to access the room were clear, and the venue is close to St John’s Wood. Pleasant stay overall!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Great facilities, they really have thought of everything… from the cinema room to the gym & the laundry room. Stayed for a work trip but would return for a personal trip!
Great facilities, they really have thought of everything… from the cinema room to the gym & the laundry room. Stayed for a work trip but would return for a personal trip!
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Fantastic apartment, great location. Only thing I didn’t like was that the check- in guy asked for my credit card and ID and disappeared for several minutes with them before returning them to me, which makes me worry about card fraud so I should have been advised of this beforehand
Fantastic apartment, great location. Only thing I didn’t like was that the check- in guy asked for my credit card and ID and disappeared for several minutes with them before returning them to me, which makes me worry about card fraud so I should have been advised of this beforehand
Andrew
Reviewed February 22, 2020Reviewed February 22, 2020
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Will
Reviewed October 20, 2014Reviewed October 20, 2014
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!
After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!
My stay was brief but highly enjoyable. Staff were very warm and welcoming and the room was immaculate. I also got to use the sauna, which was a welcome bonus.
Just one small improvement would make a real difference: the bathroom had one of those terrible half-screened showers, which meant that water went everywhere. It's hard to relax in the shower when you're conscious of potentially flooding the place. A liquid soap dispenser (like the one in the shower) at the handbasin, rather than a...
My stay was brief but highly enjoyable. Staff were very warm and welcoming and the room was immaculate. I also got to use the sauna, which was a welcome bonus.
Just one small improvement would make a real difference: the bathroom had one of those terrible half-screened showers, which meant that water went everywhere. It's hard to relax in the shower when you're conscious of potentially flooding the place. A liquid soap dispenser (like the one in the shower) at the handbasin, rather than a...
Aimée
Reviewed December 20, 2023Reviewed December 20, 2023