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voco Madrid Retiro by IHG

4.0 star property
Hotel with 2 restaurants, near El Retiro Park

Choose dates to view prices

Photo gallery for voco Madrid Retiro by IHG

Bar (on property)
Meeting facility
Exterior
Exterior
Exterior
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
The current price is £85
includes taxes & fees
2 Aug - 3 Aug

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madrid)

Suite (Madrid) | 1 bedroom, premium bedding, in-room safe, desk

Suite (Madrid)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 377 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007

What's nearby

  • El Retiro Park - 14 min walk - 0.8 miles
  • WiZink Center - 16 min walk - 0.9 miles
  • Gran Via - 4 min drive - 1.8 miles
  • Prado Museum - 4 min drive - 2.0 miles
  • Puerta del Sol - 5 min drive - 2.2 miles

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Gost Lira - ‬7 min walk
  • ‪Bar Sirio 28 - ‬7 min walk
  • ‪China City - ‬4 min walk
  • ‪El Paleto - ‬9 min walk
  • ‪La Mordida de Pio - ‬11 min walk

About this property

voco Madrid Retiro by IHG

Upscale hotel near El Retiro Park
Located close to WiZink Center, voco Madrid Retiro by IHG provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Concierge services, a lift and free newspapers
  • Meeting rooms, smoke-free property and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 361 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

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Exterior

Crowne Plaza Madrid - Centre Retiro by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 470 reviews
The price is £115
includes taxes & fees
29 Jul - 30 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is voco Madrid Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at voco Madrid Retiro by IHG?

As of 2 Jul 2025, prices found for a 1-night stay for 2 adults at voco Madrid Retiro by IHG on 2 Aug 2025 start from £84.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Madrid Retiro by IHG?

Self-parking is available for EUR 26 per day.

What time is check-in at voco Madrid Retiro by IHG?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at voco Madrid Retiro by IHG?

Checkout is at noon. Late checkout is available for EUR 40 (subject to availability).

Where is voco Madrid Retiro by IHG located?

Located in Retiro, this hotel is within 1 mile (2 km) of Hospital Gregorio Maranon, El Retiro Park and WiZink Center. Prado Museum and Gran Via are also within 3 miles (5 km). Sainz de Baranda Station is only a 4-minute walk and Conde de Casal Station is 11 minutes.

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voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NASSER

Receptions staff nice
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay: clean, comfy, chic. Loved it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerardo Isaí

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and quiet place
Stayed 1 night in Feb 2025

10/10 Excellent

Adrijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Very confortable Stay. Staff friendly and helpful. Close to the retiro park. Bed very comfortable and large.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandrina

Todo excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Short stay before heading home. The hotel staff was amazing and the rooms were comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sights and shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's confortable hotel. The size of the room is good, also is clean and the restroom has a good shower.
Stayed 1 night in Jan 2025

8/10 Good

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Sofa bed for our third person was terrible! Could not sleep on it. The regular bed was very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, accommodating staff, clean quiet room, with good food.
Stayed 1 night in Apr 2024

10/10 Excellent

Natarajan

Liked: Amenities
Stayed there a day more
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Retiro, lots of local restaurants around. Very friendly staff. Nice comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Olubusola Aminat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable beddings, and safe. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Voco

Stayed at this hotel twice. The staff is so helpful and friendly, the beds are amazing. The area very quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and very nice staff
Stayed 1 night in Jun 2023

10/10 Excellent

Ryutaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, and the staff are very kind. Although it’s a bit far from the main station, I would recommend it to Japanese people.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and easy check in

Had a great experience staying here; we were early for check in but they helped us get a room and everything was very clean and comfortable. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra at front desk was outstanding and breakfast buffet food and staff were also outstanding!
Stayed 3 nights in May 2024

10/10 Excellent

MyLinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3Days in Madrid

Hotel stay was great. Location was excellent. Bar staff were friendly and attentive. Many good locations to eat nearby. Readily accessible to the Metro.
Voco Hotel Madrid
Tinto de Verano
Atocha Train Station
Stayed 4 nights in Sep 2024

8/10 Good

ESTEBAN

Liked: Cleanliness, staff & service
Nice hotel, location a bit far from the center. The staff is great, breakfast is very good.
Stayed 3 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with easy access to all public transportation
Stayed 2 nights in Jun 2023

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent neighborhood, really nice personnel and easy to navigate from and to the hotel.
Stayed 7 nights in Jul 2023