Ratings based on 980 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from bulgaria

overnight for Luton

Posted 20-Aug-2017
Cons: not enough towels if there had been two people in room
Location: 12 mins to walk to arrivals (less if you are younger/fitter!)
Very nice greeting from the staff on duty. Horrible view of a skip from room, but that didn't matter for a quick overnight stay on way to airport. Noise insulation was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dumfries, UK

Massive Comfy Bed

Posted 18-Aug-2017
We had a quick one night stay here and for the price let me just say this place is amazing! The bed was massive and extremely comfortable, the room looked new and modern, and the bathroom was also nice. Top quality stay for if you need a hotel for a night or two close to luton airport, 10 min walk was very simple.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2017
Only issue was the food at the bar. Not a great selection and very expensive
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2017
Good stay for one night before going early to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveller from cambridge uk

excellent position for airport

Posted 31-Jul-2017
Pros: .proximity to airport excellent meal in restaurant
so convenient for a walk to the airport or a bus ride from nearby bus stop
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2017
It was adequate for one nights stay. Was chosen for proximity to airport. Did not appreciate having to pay for parking.
5 out of 5
Recommended
for Everyone
by A verified traveller from Amherst, NY

Walking distance from Luton airport

Posted 27-Jul-2017
Pros: Proximity to Luton airport, nice lobby area, great breakfast
I flew into Luton airport late at night. I was going to London, but I didn't want to travel at night from the airport to the city so I chose to spend the night near the airport. I chose Ibis hotel for its proximity - about 10 minutes walking from the airport, but I was very pleasantly surprised to find a modern, clean and inviting place. The room was clean and comfortable and the staff was super friendly as well. Big bonus points for the breakfast as well. While you do have to pay an additional fee for it, it is well worth it.
3 out of 5
Recommended
for Couples
by A verified traveller

What happened to a professional pleasant reception

Posted 23-Jul-2017
Pros: convenience near the airport.
Cons: Get your reception desk and staff back. Also had a long walk from where the long term parking bus dropped us off.
Location: You can walk to the airport from this hotel.
Arrived at this Hotel to find a large group of guests just standing in entrance way. Apparently they too were checking in, but some bright marketing person seems to think having a couple of staff in T shirts standing by a small round table in entrance area is now the best way to greet and check staff in! Really!! Why do these people break a good thing when it isn't broken. This concept is way off the mark and someone needs to do a reality check. I have seen this in other Hotel chains and I am sure there is a reason why they are minimising the point of contact between guest and employee. We eventually got seen by one of the mobile reception staff and checked in, but it was so confusing and frustrating to try and understand what was going on. Last time we used this hotel it was a pleasure to be dealt with by a pleasant professional member of staff at a designated reception counter. Well if we use it again then at least we will know what to expect :(
5 out of 5
Recommended
for Everyone
by A verified traveller

easy walk to airport terminal

Posted 21-Jul-2017
Pros: convenience & comfort. Well insulated against aircraft noise.
Location: airport. regular buses into Luton
exactly what was needed for a very early morning flight from the airport
4 out of 5
Recommended
for Everyone
by A verified traveller

Airport stopover for early morning flight

Posted 08-Jul-2017
We were looking for a convenient place to stay for a 5 hour stopover and it was perfect. 10 minute walk to the airport very safe walkway. Hotel was clean and exactly what we were looking for the few hours