Serves lunch and dinner
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Reviews of Best Western The Hatfield Hotel

3.5 out of 5
Best Western The Hatfield Hotel
The Esplanade, Suffolk, Lowestoft, England

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 353 reviews" "
Rating 8 - Good. 134 out of 353 reviews" "
Rating 6 - Okay. 50 out of 353 reviews" "
Rating 4 - Poor. 13 out of 353 reviews" "
Rating 2 - Terrible. 7 out of 353 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another good stay at this Hotel, Food and Service good. Easy Parking.
Stayed 1 night in May 2024

10/10 Excellent

Paul, ROSSENDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for town centre and railway station. Nice refurbished rooms. Rest of the hotel a little tired.
Stayed 1 night in May 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the seafront close to the harbour.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Nice place bit run down in places
Stayed 1 night in May 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and direct access to the promenade.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really good
Stayed 2 nights in Mar 2024

4/10 Poor

Gopal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice sea view from room . Large room area . Bit noisy floor and bed . Bathroom with no curtains or water blocker ,water is all over the floor while taking shower . Breakfast is just okay the price I paid £114 expected little better in quite days . Overall okay
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Feb 2024

8/10 Good

Mohammed

Stayed 1 night in Jan 2024

8/10 Good

Emma

Stayed 1 night in Jan 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sub £80 a night
Clean and comfortable. Nice bar and the breakfast is excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hatfield Hotel
A great venue and location managed by an enthusiastic staff, how many hotels can offer the first sunrise in the UK
Stayed 1 night in Jan 2024

10/10 Excellent

Diksha

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Sian for making our stay memorable even though I travelled for an exam.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024

8/10 Good

Bridget

Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Stayed 2 nights in Jan 2024

10/10 Excellent

Alan

Stayed 3 nights in Dec 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Had a lovely stay, everything was great from the greeting when we first arrived, pleasantly surprised by the room (georgeous sea view) the food and service at the bar and restaurant in the evening. Decided to have roast Sunday lunch too - that was also fabulous food and friendly attentive staff. Just managed to get one of the few remaining parking spaces upon arrival so that was a bonus too. Will definitely go again.
Stayed 1 night in Dec 2023

8/10 Good

Andy

Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 1 night in Dec 2023

8/10 Good

Kelly

Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2023

10/10 Excellent

Clifford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanatic location of hotel , staff was without doubt very friendly and welcoming , Terrace is a absolutely beautiful place to drink and eat , Lovely big bar area and seating areas , Lovely tasty breakfast and main meals ,
Stayed 2 nights in Oct 2023

4/10 Poor

Julie

Stayed 1 night in Oct 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with a 24hr reception for a late check in, and able to have my breakfast on the patio by the beach
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Stayed 1 night in Sep 2023

6/10 Okay

Marialynne

Stayed 1 night in Sep 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great home base for exploring the surroundings.
Stayed 2 nights in Sep 2023

10/10 Excellent

LILLIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The standard room was bigger than expected . The exterior was a bit shabby but I understood it was a W.I.P but the interior was wecoming and clean. Steff very friendly and a very good menu available . Would reccomend this hotel to friends .
Stayed 4 nights in Sep 2023

10/10 Excellent

Carl

Stayed 1 night in Sep 2023

10/10 Excellent

thomas

Stayed 2 nights in Sep 2023

10/10 Excellent

Barry

Stayed 3 nights in Sep 2023

8/10 Good

Anthony

Stayed 1 night in Sep 2023

8/10 Good

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Jenny

Stayed 2 nights in Sep 2023

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Communal bar and terrace eating area very nice. Rooms very tired and in desperate need of renovating. Real contrast between them both
Stayed 1 night in Sep 2023

8/10 Good

Gretchen

Stayed 1 night in Sep 2023

8/10 Good

Angie

Stayed 1 night in Sep 2023

6/10 Okay

Helen

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 2 nights in Aug 2023

8/10 Good

Brian

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with choice
Clean and comfortable for overnight stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Malcolm

Stayed 3 nights in Aug 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023