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"We loved our stay at the CitizenM. The biggest draw before coming was the huge common space downstairs. We enjoyed breakfast every morning with our 5 year old and he had space to play and watch some TV (because most people around us were always working from the area) Jose at the coffee/bar was always super friendly and helpful...Mally (spelling) was so helpful with our room and just a friendly face throughout our stay. We would love to stay here again and definitely will on our next visit. Also, bonus, very near subway access!! That's a plus."

"Amazing hotel "

"Great location, easy check in/out, no coffee in the (non-suite) rooms and you have to buy it in the lobby which is a bit of a pain, especially if the barista is on break when you get downstairs. Rooms are small, but efficient and tidy. Perfect for a solo traveler. "

"Room was clean, staff was attentive and kind, housekeeping came quick. The only issue we had was the elevator. Took a very long time to get to our floor and when we were on it it would open on random floors and no one was there. "

"Clean hotel, fantastic views"

"Hotel is not well maintained and looks old. However, location is amazing and the staff are really friendly. If you are looking for great location with reasonable price in NYC, this is the right place for you. "

"The rooms were small but very clean. The staff could not have been nicer. Easy walk to Little Italy and Chinatown. Would gladly stay here again."

"The hotel & the staff were very nice!! just the air needs some work I was sweating alittle."

"Staff here is amazing. Our flight was super early and we went to check in the bags so we could explore the city in the meantime. The staff was actually able to help us get checked in way earlier and help us get settled. Coffee smell in the lobby is also amazing and super welcoming. Room was wonderful. Great view, super clean and comfortable, perfect to unwind "