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"great room, amazing amenities, front desk response time for requests was 100% "

"I love it there clean n stuffy huh"

"There was a dog crying on the 7th floor close to my room. The people left him inside the room. He was alone and scared. The security did knock on the door but obviously the dog is not gonna open it. I just don't understand why they didn't open the door. The dog cried from 6pm to 3am I think. Also, the bathroom in my room had lots of hair. Disgusting. And the sheets were stained."

"What a fabulous surprise!! The William Vale is just terrific! The views were amazing and the service the same!"

"Breakfast was excellent, room was clean, air conditioning was good"

"Great stay!"

"I really like this hotel. The location is prime and its easy to get to Manhattan. I just think the hotel needs to upgrade and do a renovation ASAP. The day staff was kind, but the night shift was not friendly AT ALL."

"BED BUGS. Woke up the day after leaving with distinctive bed bug bites on our legs. Currently sanitizing the hell out of our luggage. PLEASE check the mattress thoroughly before you spend a night here."

"Hotel is very old dirty and not comfortable it’s horrible to stay there even the people who works at the desk they told me we understand hotel might be remodeling soon I sent pictures and after when I see my reservation room and right back go out to front desk and gave my room keys back and I told them i need refund because on the picture it shows all clean and beautiful but in real life it is very horrible and dirty Please refund my payment and if you have a chance you can go and see in real life how horrible look that hotel Thank you! "