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"The staff were so kind - reception team never at around 0830 on my check in day with short dark hair and glasses checked me in. I had to ask for a early check in because I came for an exam and he was so attentive and arranged for a room to be cleaned and also treated me to some treats in the room to cheer me up and wish me good luck. This really made my whole experience of this trip so much better and I was so grateful for the empathy and kindness. The hotel itself was clean. Nice view of the lake. Comfortable beds. Good amenities in room. Continental varied breakfast. Overall excellent experience "

"The property was adequate for an unexpected visit. Room was clean, bathroom functional, drinks facilities and fridge were welcome as were the towels. However, the room door was tricky to close securely and the pool/gym area was under repair which limited access. When staff were encountered they were friendly and helpful but there wasn't an abundance of available staff. Overall, an easy to use hotel - fair value for the price."

"Basic (as expected) but fine for one night and very convenient for the airport. "

"Stayed at the Forest of Arden Hotel and overall had a really good experience. The setting is genuinely stunning, especially in the evening when the deer come out, which was a real highlight for us. It’s clearly very golf-focused, so worth knowing if that’s not your thing, but it didn’t take away from our stay. The rooms were clean and comfortable, although starting to feel a little worn in places. The staff were friendly throughout, and I have to give a special mention for how well they handled my wife’s and son’s coeliac requirements. Breakfast was prepared separately from the buffet, fresh, and with plenty of options, which made a big difference. We felt safe and well looked after during our stay, and I’d definitely come back again."

"Hotel was clean close to china town so good for a Chinese meal lol 10 min walk to centre 15 mins from station not too bad "

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"Booked late in the day as Wife needed to be at QE Hospital for 7am. Easy walk from university station, though not well signed, even when you are standing outside it. Receptionist was nice, smiley and efficient. Room was basic but comfortable. Bed was great. Shower was great. Only there one night but on that night the hotel seemed very peaceful. Just a gentle buzz in the public areas. Restaurant wasn't so good. They forgot my drink, gave the wife a dirty glass, some of the food was nice some was diabolical. Chicken schnitzel, I’m looking at you. Overall very good.would stay again."

"Lovely venue 1st time staying and will definitely be back"

"Clean room very convenient for NEC"