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Reviews of Thistle London Heathrow Terminal 5

3.5 out of 5
Thistle London Heathrow Terminal 5
Bath Road, Longford, West Drayton, England

Reviews

7.8

Good

Rating 10 - Excellent. 523 out of 1551 reviews" "
Rating 8 - Good. 571 out of 1551 reviews" "
Rating 6 - Okay. 235 out of 1551 reviews" "
Rating 4 - Poor. 118 out of 1551 reviews" "
Rating 2 - Terrible. 104 out of 1551 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 3 May 2024
Dear Lizbeth. Thanks for staying with us. We appreciate your feedback! kind regards

10/10 Excellent

Christine

Travelled with family
Good place to stay for departures from Heathrow Terminal5
Stayed 1 night in Apr 2024
Response from Guest Relations Team Member. on 2 May 2024
Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards,Guest Relations Team Member.

8/10 Good

josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near terminal 5 convenient on late arrival
Stayed 1 night in Apr 2024
Response from Guest relation team member on 2 May 2024
Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a simple way to get to the airport but noone offers that.
Stayed 1 night in Apr 2024
Response from Guest relation team member on 2 May 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Transportation services to T5*The public TFL bus starting at 03:51am just on the main road outside the hotel, 1.75 per person (timetable available at reception). The bus journey is approximately 10-15min.*The Pod (electrical, driverless car) which starts at 04am and runs every minute. The price is 8.00pp/ each way, payable at the hotel reception desk.*Taxi. The price starts from 25.00 and can be booked at reception.Transportation services to T2&3&4*Taxi.Transportation services from T5 to the hotel*The public TFL bus from Bus stand No.6 and stops at the main road outside the hotel. The price is 1.75pp/each way. The bus journey is approximately 10-15min.*The Pod (electrical, driverless car) which starts at 04am and runs every minute. The price is 8.00pp/ each way, payable at the hotel reception desk.*Taxi.Transport options from Heathrow T2&3*Taxi.

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Desperately needs refreshing. I have never seen carpets so worn in a hotel. Furniture looks like it’s from the 70’s. It took 3 requests for bottled water to be given to us although it was supposed to be in the room from the start. Staff are lovely !
Stayed 1 night in Apr 2024
Response from Guest relation team member on 1 May 2024
Thank you for your review, We are working hard to improve the standard of the rooms and the facilities. Your feedback is of utmost importance to us, and I want to assure you that we take it very seriously. We do hope to welcome you back to the hotel again in the future to demonstrate better experience.Kind regards

10/10 Excellent

Rajeswari, cardiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting here via the pod was convenient. The beds were so comfy. Clean facilities. Would recommend this property
Stayed 1 night in Apr 2024
Response from Guest relation team member on 28 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellently planned with facilities for the traveler. Freshly refurbished and good value. The Restaurant was good with professional and friendly service with good food.
Stayed 1 night in Apr 2024
Response from Guest relation team member on 28 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

2/10 Terrible

Sarah

Stayed 1 night in Apr 2024
Response from Guest relation team member on 29 Apr 2024
Thank you for your review, I sincerely apologize for the unfortunate experience you had during your recent stay at our hotel, Your feedback is of utmost importance to us, and we want to assure you that we take it very seriously. We do hope to welcome you back to the hotel again in the future Kind regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for T5 and the Pod an excellent way to get there
Stayed 1 night in Apr 2024
Response from Guest relation team member on 30 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We are glad to hear that you found the location of the hotel convenient for easy transport to the airport. We always strive to deliver the best experience to our guests and It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful with info, directions
Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 26 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.Kind Regards

8/10 Good

Ehab

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 26 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport . We do hope to welcome you back to the hotel again in the future.Kind Regards

6/10 Okay

Yvette

Travelled with group
Location close to airport. Easy access to public transportation. POD ride from Airport to Hotel. Real futuristic
Stayed 2 nights in Apr 2024
Response from Guest Relation Team Member on 25 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport via the Pod. We do hope to welcome you back to the hotel again in the future.Kind Regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 24 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

6/10 Okay

Pamela

Travelled with partner
Rooms very small, they are updating the lobby which is great
Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 24 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We are working hard to improve the standard of the rooms, facilities and service. We do hope to welcome you back to the hotel again in the future.Kind Regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for my purpose to take photos of the Aircraft.
Stayed 3 nights in Apr 2024
Response from Guest relation team member on 23 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities
There was no lift, or Portor at 79 with bad knees It was most difficult to move our luggage up one flight of stairs
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on 21 Apr 2024
Dear John Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback,

6/10 Okay

Tracy, New York

Business traveller
Liked: Cleanliness, staff & service
If you want a basic place to spend the night before an early flight or after a late one then this is it. Pod direct from Terminal 5 ( £8). Wafer thin walls meant I didn’t get the best night’s sleep but it all depends on how noisy your neighbors are. Had to lug my case upstairs because there’s no lift.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 21 Apr 2024
Dear Tracy Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback

2/10 Terrible

Terry, Burbank

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like anything. Big mistake.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 21 Apr 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback

8/10 Good

radhika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 21 Apr 2024
Dear Radhika ,Thank you for taking the time to leave the review, we really appreciate it and looking forward to welcome you backkind regards

10/10 Excellent

Yan Rong, Vancouver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POD system is very convenient, but maybe perfect if it costs lower ! Thanks!
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 20 Apr 2024
Dear Yan Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future

8/10 Good

Aneesuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one and enjoyed
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on 19 Apr 2024
Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities
Good refurbed restaurant
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 20 Apr 2024
Dear Nick Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel looks very basic, it was fully stocked and the staff were very friendly and welcoming. I would definitely stay here again
Stayed 1 night in Apr 2024
Response from Guest Relations Team on 13 Apr 2024
Thank you for the feedback We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future. Kind Regards

10/10 Excellent

Kamel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on 13 Apr 2024
Thank you for the feedback We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future. Kind Regards

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Guest relation team member on 1 May 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

10/10 Excellent

Darryl, Shawnigan Lake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnighter before flight. Helpful & friendly staff in both hotel and restaurant. Could not figure the transport to hotel from T5, but cab was easy.
Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 12 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.Kind Regards

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness
Dated, noisy, uncomfortable beds,light pollution
Stayed 1 night in Apr 2024
Response from Guest relation team member on 9 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We look forward to welcoming you back in the not too distant future to demonstrate better experience.Kind Regards

8/10 Good

Rob

Stayed 1 night in Apr 2024
Response from Guest Relation Team Member on 26 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport . We do hope to welcome you back to the hotel again in the future.Kind Regards

8/10 Good

sandra, Poole

Liked: Amenities
Very close to airport and the pods
Stayed 1 night in Mar 2024
Response from Guest relation team member on 5 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

4/10 Poor

Dawn

Travelled with partner
Liked: Staff & service
A cheap hotel for staying night before. Its outdated and needs a good refurbishment. Extremely noisy. Thin walls, banging doors. Bars expensive so we went across the road to Premier inn The shop is ludicrous..Charges £3 for a standard chocolate bar. Just goto the garage if needed. Plus point the pod access. Won't be staying again.
Stayed 1 night in Apr 2024
Response from Guest relation team member on 4 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.Kind Regards

6/10 Okay

Mel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest relation team member on 4 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

8/10 Good

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptionally hot when first entering. No openable windows. Had to quickly work out the air con to make it bearable. Slight smell in room which was enhanced by the heat.
Stayed 1 night in Apr 2024
Response from Guest relation team member on 3 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We look forward to welcoming you back in the not too distant future.Kind Regards

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick trip from T5 via the pods. Very fast check in.
Stayed 1 night in Apr 2024
Response from Guest relation team member on 3 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

10/10 Excellent

Anthony, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Not great
Stayed 1 night in Mar 2024
Response from Guest relation team member on 3 Apr 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Dated property
Stayed 1 night in Mar 2024
Response from Guest Relations Team on 1 Apr 2024
Dear Robert, We appreciate you taking the time to share your feedback on your recent stay with us.We are constantly working to improve our bedroom and hotel standards. We genuinely appreciate your feedback, as it helps us identify areas for improvement

8/10 Good

gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is no great shakes as a posh modern hotel, but it is very homely and the staff are friendly
Stayed 1 night in Mar 2024
Response from Guest relation team member on 31 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary pod
Stayed 1 night in Mar 2024
Response from Guest relation team member on 30 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

10/10 Excellent

Robin

Stayed 1 night in Mar 2024
Response from Guest Relations Team on 19 Apr 2024
Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards

6/10 Okay

Tara

Travelled with partner
Liked: Cleanliness, staff & service
We had to move twice due to no water to our room. Inconvenient at 9:00 at night. Rooms are a bit tired and the property exterior could use a refresh. But, staff at checkin were able to accommodate our early arrival and were very pleasant. Very convenient to go to terminal 5. Will stay again.
Stayed 1 night in Mar 2024
Response from Guest relation team member on 27 Mar 2024
Thank you for your review, I sincerely apologize for the unfortunate experience you had during your recent stay at our hotel, Your feedback is of utmost importance to us, and we want to assure you that we take it very seriously. We do hope to welcome you back to the hotel again in the future Kind regards

6/10 Okay

Claudine

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Guest relation team member on 29 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.

10/10 Excellent

Jules

Stayed 1 night in Mar 2024
Response from Guest Relation Team Member on 15 Apr 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport We do hope to welcome you back to the hotel again in the future.Kind Regards

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for trip
Stayed 1 night in Mar 2024
Response from Guest relation team member on 27 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was charging to get through the gate to use the pod to get to the airport.
Stayed 1 night in Mar 2024
Response from Guest relation team member on 27 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Functional, no-frills stay convenient for LHR
Stayed 1 night in Feb 2024
Response from Guest relation team member on 27 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

2/10 Terrible

Darrell

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not having a family room available on the ground floor. Not having a lift to get to the second floor. Being offered a room on both floors to be told that the floor we wanted was unavailable. A.C not working. Room was small dirty.Wardrobe doors didn’t close. Bathroom too small and unclean. The restaurant food was good.
Stayed 1 night in Mar 2024
Response from Guest relation team member on 27 Mar 2024
We really do appreciate our guests taking the time to share their experiences with us.Our team constantly strives to provide excellent customer service and create memorable moments and it extremely disappointing to hear that we did not do this during your recent stay.I will address your issue with the team and assure you that poor service is not typical of Thistle London Heathrow T5.Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London.Yours sincerely

2/10 Terrible

Terry, Cardiff

Disliked: Staff & service, amenities, property conditions & facilities
Property has decided to charge for parking that is £15 over night - when challenged about the charges the manager was rude and said could park on the main road that is limited to 2 hours - very poor experience
Stayed 1 night in Mar 2024
Response from Guest Relations Team on 24 Mar 2024
Dear Terry Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.In regards to the car park, discounted price for guest is 15 over night and 25 for non resident.kind regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pods on the monorail which link to terminal 5. Not really advertised that well but they were great. Staff were very helpful and accommodating
Stayed 1 night in Mar 2024
Response from Guest Relations Team Member. on 24 Mar 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us so, thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards.

6/10 Okay

Morgan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Relations Team on 24 Mar 2024
Dear Morgan Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

6/10 Okay

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money parking was at the standard price for Heathrow. Easy to find from the motorway pity about the noise from the taps
Stayed 1 night in Mar 2024
Response from Zuhaib Khan on 21 Mar 2024
Thank you for your feedback! We're glad to hear that you found our parking to be good value for money and easy to locate from the motorway. We apologize for any inconvenience caused by the noise from the taps and will look into addressing this issue promptly. Your satisfaction is important to us, and we appreciate your valuable input. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Harmandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Bleseny Gomes - Guest Relations Team Member. on 18 Mar 2024
Thank you for your review, we are glad that you found the location of the hotel convenient. We do hope to welcome you back to the hotel again in the future.