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"Staff were welcoming and helped with our little ones. Room was clean and spacious."

"The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind"

"This hotel is obviously struggling and standards are slipping and corners being cut which is a shame as the building is a lovely example of victorian gothic."

"Strategic and centrally located in city centre, yet it's very quiet. 5 to 10 minutes to intercity bus stop, particularly if you use Flix bus. The bus stop is around the corner. Cardiff is buzzing city, plenty eatery places and cafes. Excellent breakfast at the hotel. Highly recommend it"

"Enjoyed our overnight stay in the Celtic Manor and had time to recharge our batteries. The male member of staff at Reception was exceptional! (Sorry we didn't make a note of his name.) He was particularly welcoming, helpful and informative about all amenities available and booked all the little extras for us. The staff at 'The Grill' were also great, where we enjoyed a tasty meal in a relaxing atmosphere. Additionally, the breakfast offered plenty of variety the following morning. We opted to pay extra for a room with a balcony, however, although it was clean, comfortable and looked nice enough, on close inspection it needed a make-over and a lot of TLC. The balcony was shoddy and the door leading out to it didn't close properly so it was draughty. However, the worst experience for us during this visit was the pool and spa. Despite booking our 'slot', it was full to the brim. There were adults and children diving in to the pool even though there were lifeguards on duty and signs to discourage this. The steam room and jacuzzi / hot tubs were also jammed packed, and so were impossible to sample and enjoy. This aspect was disappointing and unacceptable."

"The 2 people we interacted with at the front desk were "

"Breakfast was amazing, and the rooms were perfect! "

"Nice hotel and nice staff. Clean and modern. Spacious room with all the usual ammenities. Quite noisy though in the rooms, plus the fire alarm went off at midnight walking everyone up and no explanation from the hotel at the time or in the morning either. Great location. Only negative was the car park, no free parking and it was £25 for 24 hours but most places in Cardiff are that prive."

"Great stay"