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"Very nice hotel. Rooms clean and spacious. Good staff. Only downside is carpark is not that cheap as other local hotels are free"

"The breakfast has always been provided as inclusive during the stay and i have been a regular for many years at this hotel. However it is dissapointing that this is no longer provided. It was never anything special but a pleasant and welcome reason to stay here. The staff are excellent and a re think is necessary"

"Room: Clean room, welcome cake and petals on the bed. Nice and modern with all amenities you’d hope to see. Only negative was that the room was very loud. We could hear everyone’s conversation extremely clearly as they walked past our room which did wake us up, especially as we were by the start of the corridor in room 47. Hotel as a whole: Grounds were well kept however very quiet. I assume the hotel is a venue for conferences and weddings as lots of function rooms. Staff: Staff were 50/50. Some lovely others not so warm. Other facilities: Pool we didn’t use. Restaurant not used. Breakfast was nice. A good selection for £10pp and open from 8-11 which we thought was very good, normally breakfast stops at 10 so this was nice to see. Bar was small, it wasn’t busy so it was okay but I could imagine it different if busy."

"Was planning on going out for a meal but decided to have dinner at the hotels restaurant. Was a bad choice as the pork ribs were not okay and smelt off and when the next order of chicken came it was definitely not fresh and me and my wife felt ill in the morning. This was related to hotel staff "

"It was ok, needs updating but good staff and ok facilities."

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"central hotel to the hub where u can go to a bar within 1 min"

"Standard Village hotel. Clean and good staff. Usual full car park everytime. Shame it’s on an industrial estate. But other than that it’s good and quiet. "

" Clean Room and convenient for work "