Find Luxury Hotels in Lewsey, Luton

"Room: Clean room, welcome cake and petals on the bed. Nice and modern with all amenities you’d hope to see. Only negative was that the room was very loud. We could hear everyone’s conversation extremely clearly as they walked past our room which did wake us up, especially as we were by the start of the corridor in room 47. Hotel as a whole: Grounds were well kept however very quiet. I assume the hotel is a venue for conferences and weddings as lots of function rooms. Staff: Staff were 50/50. Some lovely others not so warm. Other facilities: Pool we didn’t use. Restaurant not used. Breakfast was nice. A good selection for £10pp and open from 8-11 which we thought was very good, normally breakfast stops at 10 so this was nice to see. Bar was small, it wasn’t busy so it was okay but I could imagine it different if busy."

"It was ok, needs updating but good staff and ok facilities."

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"Standard Village hotel. Clean and good staff. Usual full car park everytime. Shame it’s on an industrial estate. But other than that it’s good and quiet. "

"was nice"

"All staff were excellent. Helpful, proactive, couldn't do enough for you. "

"Beautiful place, conveniently located. We had a celebration and we were made to feel very special. Only one very disappointing experience at the Spa marred our stay. Hotel offered a free treatment but as we were leaving the next day it was of no use to us. They should have offered refund. All in all it was fun. Loved the lounge, the food at Madhu’s."