Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This hotel is for chillers only. Just relax and forget all your worries. Fantastic food, great staff, top class facility. BUT; dont have a 2nd floor room when it's the hottest weekend of the year. Not that you'll know when you book but it was just too hot. No air conditioning just a small noisy fan so took the edge off the chill factor! However, its was a fantastic base to explore west Suffolk. Do try it.......
This hotel is for chillers only. Just relax and forget all your worries. Fantastic food, great staff, top class facility. BUT; dont have a 2nd floor room when it's the hottest weekend of the year. Not that you'll know when you book but it was just too hot. No air conditioning just a small noisy fan so took the edge off the chill factor! However, its was a fantastic base to explore west Suffolk. Do try it.......
We battled the snow for a stay here and were so glad we did. The hotel is beautiful with all the wooden beams and real log fires and our bedroom was a really good size. Both dinner and breakfast were yummy and my husband even had a treatment in the spa which he enjoyed. My only criticism would be the lack of music. Other than the airman’s bar the whole building was in silence I think some light background music would have been nice and added some atmosphere. I understand a lot of your guests...
We battled the snow for a stay here and were so glad we did. The hotel is beautiful with all the wooden beams and real log fires and our bedroom was a really good size. Both dinner and breakfast were yummy and my husband even had a treatment in the spa which he enjoyed. My only criticism would be the lack of music. Other than the airman’s bar the whole building was in silence I think some light background music would have been nice and added some atmosphere. I understand a lot of your guests...
kassie
Reviewed December 12, 2017Reviewed December 12, 2017
Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel.
Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel.
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!
Staff very helpful and polite from the house keeping staff to the reception. Room was a good size, clean beds for us were too soft but once found a reasonable comfortable position had a reasonable sleep. Can I just say that when customers are asking for an early booking in time and booking breakfast before arriving, it would be helpful if you could inform the customers that they needed to pay for the extras on arrival or as soon as the reception opens at 1330hrs. As there was a bit of a mix up...
Staff very helpful and polite from the house keeping staff to the reception. Room was a good size, clean beds for us were too soft but once found a reasonable comfortable position had a reasonable sleep. Can I just say that when customers are asking for an early booking in time and booking breakfast before arriving, it would be helpful if you could inform the customers that they needed to pay for the extras on arrival or as soon as the reception opens at 1330hrs. As there was a bit of a mix up...