Title: Novotel Ipswich Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Ipswich Hotel in Ipswich with fitness centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/ec405827.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/88dbbe9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/4fda9d4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/829f4c41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/2e50f3d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Ipswich, in the city center, offers an urban retreat with a gym, international cuisine, a relaxing terrace, in-room WiFi, and dedicated conference facilities, making it ideal for work trips or vacations. 8.6 Excellent ## Popular amenities - - - Bar - Gym - Parking available - Pet-friendly £67 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=525180&PinnedHotelID=525180&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/e2a65b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 9.2 Wonderful 36 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Rainfall showerhead Eco-friendly toiletries Hairdryer - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room, 2 Single Beds (Updated) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/b6ba1998.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds (Updated) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Rainfall showerhead Eco-friendly toiletries Hairdryer - Sleeps 2 - 2 Single Beds ![Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/d2534ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.0 Very good 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Rainfall showerhead Eco-friendly toiletries Hairdryer - 258 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/55b64be1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Rainfall showerhead Eco-friendly toiletries Hairdryer - 258 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/525200/525180/b433279a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed ### Highlights Air conditioning Heating LCD TV Blackout curtains Bathrobes Hairdryer Rainfall showerhead Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIpswich-Hotels-Novotel-Ipswich.h525180.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIpswich-Hotels-Novotel-Ipswich.h525180.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.05336%2C1.15233&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ii6DbQIeNwGjaAkyZxCMAYUJFZM=) Greyfriars Road, Ipswich, England, IP1 1UP #### What's nearby - Portman Road - 6 min walk - 0.4 miles - Ipswich Regent Theatre - 9 min walk - 0.5 miles - University Campus Suffolk - 9 min walk - 0.5 miles - Ipswich Waterfront - 9 min walk - 0.5 miles - Jimmy's Farm - 9 min drive - 4.3 miles #### Getting around - Ipswich (IPW-Ipswich Train Station) - 9 min walk - London (STN-Stansted) - 54 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Revolution Ipswich - ‬5 min walk - ‪The Thomas Wolsey - ‬2 min walk - ‪Kervan Kitchen - ‬1 min walk - ‪Hopsters - ‬4 min walk ## About this property ### Novotel Ipswich Upscale hotel in the city centre You can look forward to a terrace, a bar and a gym at Novotel Ipswich. The on-site restaurant offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, luggage storage and a front desk safe - A lift, a banquet hall and meeting rooms Room features All 101 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with cable channels - Electric kettles, heating and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2650000/2647000/2646964/b5c9933b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Ipswich Ipswich - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,002 reviews £45 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2646964&PinnedHotelID=2646964&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/10000/900/823/e26a695b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Ipswich by IHG Ipswich - 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Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 776 reviews £148 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=976277&PinnedHotelID=976277&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/5000000/4490000/4482300/4482202/7034ad4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Ipswich Hotel Ipswich - Parking included - Free WiFi - Restaurant - Breakfast available 7.4 Good 725 reviews £83 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4482202&PinnedHotelID=4482202&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/22000000/21090000/21089400/21089391/18a89b88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sorrel Horse Inn Ipswich - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 93 reviews £94 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=21089391&PinnedHotelID=21089391&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17900/17802/febff658.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hintlesham Hall Hotel Ipswich - Parking included - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 266 reviews £103 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=17802&PinnedHotelID=17802&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Uncovered parking on site (GBP 7 per night) - Limited on-site parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15.95 per person - A bar/lounge - A restaurant ### Restaurants on site - Main Bar ### Things to do - Gym ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request ### Business services - 3,369 square feet of conference space - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift ### More - 1 building - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Electric kettle ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Children's pool - Full-service spa - Health club - Hot springs - Indoor pool - Outdoor pool - Public bath - Sauna - Hot tub The following facilities are closed on Saturday and Sunday: - Children's pool - Full-service spa - Health club - Hot springs - Indoor pool - Outdoor pool - Public bath - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 15.95 per person - Uncovered self-parking fee: GBP 7.00 per night - Pet fee: GBP 15 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property No visitors or unregistered guests are allowed in guestrooms. Property Registration Number GB198502142 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Ipswich Novotel Novotel Hotel Ipswich Novotel Ipswich Novotel Ipswich Hotel Ipswich Novotel Ipswich Suffolk Novotel Ipswich Hotel Novotel Ipswich Hotel Novotel Ipswich Ipswich Novotel Ipswich Hotel Ipswich ## Frequently asked questions ### Is Novotel Ipswich pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Novotel Ipswich? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Ipswich on 14 Dec 2025 start from £66.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ipswich-Hotels-Novotel-Ipswich.h525180.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel Ipswich? > Self-parking is available for GBP 7.00 per night. Limited spots are available. ### What time is check-in at Novotel Ipswich? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Novotel Ipswich? > Checkout is at noon. ### Where is Novotel Ipswich located? > Located in the heart of Ipswich, this hotel is steps away from St Peter's by the Waterfront, Wolsey's Gate and Cardinal Park. Cineworld Ipswich and Dance East are just steps away. Ipswich (IPW-Ipswich Train Station) is 9 minutes by foot and Ipswich Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Ipswich Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 453 8 - Good 375 6 - Okay 118 4 - Poor 32 2 - Terrible 22 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Michael 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel. Nice location near both the waterfront and the city centre. Very helpful staff. ##### Michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Richard 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideally located hotel for town centre and station. Room comfortable and very clean, staff friendly and helpful. Breakfast good. ##### Richard Stayed 1 night in Aug 2025 ### 8/10 Good #### Brian 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location ##### Brian Stayed 1 night in May 2025 ### 10/10 Excellent #### Martyn 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend ##### Martyn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Roland 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable stay, good location, short walk into town centre. Nice breakfast, though short of vegan options.. Would come back. ##### Roland Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jonathan 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel. Comfortable rooms and great showers. My one small gripe is that it would have been great if the fridge in the room had water in it - even a bottle of tap water! ##### Jonathan Stayed 4 nights in May 2025 ### 10/10 Excellent #### Mark 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel. ##### Mark Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 14 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice rooms and amenities. Breakfast average. Friendly staff ##### Verified traveller Stayed 1 night in Aug 2022 ### 6/10 Okay #### Martijn 7 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Very modern, clean rooms, and nice atmosphere. Only problem was staff. Mostly lack of. Had to wait a while because no one was there for checkin. After 10-15 min other (friendly) staffmember checked us in. Other minor issue was taxis. Staff wil not order them for you. You have to do this yourself. Although its not a problem i never had to do this in any hotel i’ve been to. ##### Martijn Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Clare 8 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spotless Everything was clean and new. The staff were very friendly. It was nice and quiet ##### Clare Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Ian 3 May 2025 Liked: Cleanliness, staff & service tv was of poor standard. pillows was terrible. noisy location ##### Ian Stayed 1 night in May 2025 ### 10/10 Excellent #### Chantal 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice for Ipswich Clean room. Welcoming staff. ##### Chantal Stayed 1 night in Apr 2024 ### 4/10 Poor #### Marie 18 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disappointing The hotel is tired with dirty carpets. The customer service at check in, reception and the bar were not very good. No expected added extras such as shower caps, water etc in the room. Stayed at Novotel in Leeds and it was lovely. ##### Marie Stayed 2 nights in Oct 2022 ### 6/10 Okay #### Roxanne 8 Apr 2024 Liked: Staff & service On arrival, we were given the wrong room. This was rectified however the room we were given had a terribly strong unpleasant smell. It came from the drainage. The hotel staff spray air freshener but this only masked the smell for a short anount of time. We were offered complimentary breakfast for our inconvenience. The size of our room was great and the staff did the best they could but overall the stay was very underwhelming. I will add that the staff at breakfast were particularly welcoming. ##### Roxanne Stayed 1 night in Apr 2024 ### 10/10 Excellent #### SIMON 26 Oct 2025 Liked: Amenities Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park. ##### SIMON Stayed 1 night in Oct 2025 ### 8/10 Good #### David 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4\* and probably a high 3\* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV ##### David Stayed 2 nights in Aug 2025 ### 8/10 Good #### David 9 Aug 2025 Liked: Amenities Easy parking and a very well located hotel to walk around the town. ##### David Stayed 1 night in Aug 2025 ### 8/10 Good #### Jeremy 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Limited evening menu choices, excellent breakfast options. In room fridge and safe were both faulty. ##### Jeremy Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jack 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always good. Stayed at the Novotel many times, always clean and tidy and the rooms are very good. ##### Jack Stayed 1 night in Aug 2025 ### 8/10 Good #### Emmanuel 31 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice comfy hotel A nice comfy hotel with good looking reception and dinning areas. I enjoyed my night there. Had breakfast in the morning and it was lovely. Only downside is I requested my receipt by email and left my details @ reception but didn’t receive it as promised. ##### Emmanuel Stayed 1 night in Jul 2025 ### 6/10 Okay #### Jeff 21 Jul 2025 Liked: Amenities Disliked: Staff & service The quality was poor. An executive room was just a regular room. There was mold in the window. Staff was hard to come by and you end up waiting a while. The staff even messed up my food order. The drink order they tapped the keg dry, decided to replace it, and use the same half from the tapped keg glass to complete my order after stating it wasnt to quality and you cant have it. Only one elevator. No dog amenities and the information about dogs was unclear. You cant leave them alone in the room even if you assume liability and pay for a deposit. ##### Jeff Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kathleen 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though. ##### Kathleen Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patrick 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, friendly staff, and clean environment ##### Patrick Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ian Martin 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff very efficient and friendly. Room and service areas spotless and buffet breakfast very good and kept well refreshed. ##### Ian Martin Stayed 1 night in May 2025 ### 6/10 Okay #### Christian 17 May 2025 Liked: Staff & service Disliked: Cleanliness Havde et handicap værelse hvor badeværelset var meget kalket til. Og dør pumperne på dørerne værelserne var ude af funktion så de smækker og vækker alt og alle. Sengen er rigtigt god og har brugt hotellet en del gange. 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