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pentahotel Ipswich

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Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of pentahotel Ipswich

pentahotel Ipswich

4 out of 5

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationPortman Road7 min walk
  • Popular LocationCardinal Park11 min walk
  • Popular LocationCustom House18 min walk
  • AirportBury St. Edmunds (BEQ-RAF Honington)50 min drive

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About this area

Ipswich

Located in Ipswich, pentahotel Ipswich is connected to a shopping centre. Ipswich Waterfront and St Mary at the Elms are local landmarks, and some of the area's activities can be experienced at Chantry Park and Suffolk Leisure Park. Looking to enjoy an event or a game while in town? See what's happening at Portman Road or Foxhall Stadium. Sailing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Map
Popular Location

What's nearby

  • Portman Road - 7 min walk
  • Cardinal Park - 11 min walk
  • New Wolsey Theatre - 14 min walk
  • St Mary at the Elms - 14 min walk
  • Custom House - 18 min walk

Getting around

  • Ipswich Station - 4 min walk
  • London (STN-Stansted) - 53 min drive

Restaurants

  • PentaLounge — 1 min walk
  • PentaLounge — 1 min walk
  • ASK - 12 min walk
  • Miller's Fish and Chips - 13 min walk
  • Gandhi - 14 min walk

About this property

pentahotel Ipswich

Central hotel connected to a shopping centre in Ipswich with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. All 126 rooms offer free WiFi and free wired Internet, plus first-run films and Smart TVs with digital channels. Guests will also find room service, rainfall showerheads and coffee makers. Change of towels is available on request
Pentahotel Ipswich offers 126 forms of accommodation with free newspapers and coffee/tea makers. 42-inch Smart televisions come with premium digital channels and first-run films. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 8.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 15.00 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Bulgarian
  • English
  • Hungarian
  • Latvian
  • Lithuanian
  • Moldovan
  • Polish
  • Romanian
  • Russian
  • Turkish

Business services

  • Conference space (657 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 15 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.00 for adults and GBP 7.5 for children (approximately)
  • Covered self-parking fee: GBP 8.00 per day
  • Rollaway bed fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Encore Ipswich
Encore Ramada Ipswich
Ipswich Ramada
Ipswich Ramada Encore
Ramada Encore Hotel Ipswich
Ramada Encore Ipswich
Ramada Ipswich
pentahotel Ipswich Hotel
pentahotel Ipswich
Ramada Encore Ipswich Hotel Ipswich
Pentahotel Ipswich Suffolk
pentahotel Ipswich Hotel
pentahotel Ipswich Ipswich
pentahotel Ipswich Hotel Ipswich

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 283 out of 921 reviews
5 - Excellent 31%
Rating 4 - Good. 386 out of 921 reviews
4 - Good 42%
Rating 3 - Okay. 165 out of 921 reviews
3 - Okay 18%
Rating 2 - Poor. 62 out of 921 reviews
2 - Poor 7%
Rating 1 - Terrible. 25 out of 921 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOTE THESE COMMENTS!!!
4 rooms before all was ok. 1st. No tv working +black mold in bathroom 2nd no power at all in room. 3rd heating not working. 4th ok. Offered complimentary breakfast which did not get provided.
Stayed 1 night in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Walking distance from the railway station, this hotel is ideally situated. Despite the covid restrictions I was greeted warmly and my room was comfortable and well-appointed.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a modern contemporary theme, staff first class and great location and amenities would recommend and looking forward to returning in a few weeks.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not much onsite parking spaces available
Lack of onsite parking, parked on the adjacent street which i didnt realise was private and was given a £100 parking ticket
Stayed 1 night in Oct 2020