2/5 Poor
Sam
Business traveller
24 Dec 2021
Disliked: Staff & service, amenities, property conditions & facilities
What kind of a hotel provides biscuits in the room but not basic bathroom consumables. Several lights in the room blown making it dark and dingy, especially the bathroom which gets no natural light. The double windows which are large enough for half a dozen people to walk through (they really are massive), have no locks on them, as in, the locks have been removed. Having stayed there for work several months ago I mentioned this issue to them (it seems none of the windows lock) and still, several months on, nothing has been done about it. Mediocre customer service, zero social distancing (there was a disco downstairs the night I stayed) with kids and drunk people running around, none of the staff were wearing masks or again practising social distancing. A bit dirty, a bit run down (buckets were out in the lobby/reception when I arrived because the roof was leaking and was when I stayed there previously), crappy staff.
I wouldn't stay again.
Stayed 1 night in Dec 2021