Best Western Ipswich Hotel & Spa

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Select Comfort beds, desk, iron/ironing board, free WiFi
Select Comfort beds, desk, iron/ironing board, free WiFi
Select Comfort beds, desk, iron/ironing board, free WiFi

Overview of Best Western Ipswich Hotel & Spa

Best Western Ipswich Hotel & Spa

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Old London Road, Copdock, Ipswich, England, IP8 3JD

Explore the area

  • Popular LocationChantry Park6 min drive
  • Popular LocationSuffolk Leisure Park7 min drive
  • Popular LocationJimmy's Farm8 min drive
  • AirportBury St. Edmunds (BEQ-RAF Honington)39 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, 3 Jan - Sat, 31 Dec.

About this area


Located in Ipswich, Best Western Ipswich Hotel & Spa is connected to the convention centre. Ipswich Waterfront and St Mary at the Elms are local landmarks, and some of the area's activities can be experienced at Chantry Park and Bramford Golf Centre. Looking to enjoy an event or a game while in town? See what's happening at Portman Road or Foxhall Stadium.

What's nearby

  • Chantry Park - 6 min drive
  • Suffolk Leisure Park - 7 min drive
  • Jimmy's Farm - 8 min drive
  • Bourne Park - 11 min drive
  • Portman Road - 11 min drive

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 8 min drive


  • Brook Inn - 14 min walk
  • Zaynab Indian Cuisine - 4 min drive
  • The Beagle - 4 min drive
  • The Case is Altered - 4 min drive
  • The George - 6 min drive

About this property

Best Western Ipswich Hotel & Spa

Victorian hotel connected to the convention centre in Ipswich with free parking
Along with a restaurant, this hotel has a bar/lounge and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. All 76 rooms feature modern comforts such as LCD TVs with digital channels, along with free WiFi. Other amenities available to guests include Select Comfort beds, room service and separate baths and showers.
Best Western Ipswich Hotel & Spa offers 76 accommodations with coffee/tea makers and a hairdryer. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Steam room

Family friendly

  • Laundry facilities


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Hindi
  • Polish
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms


  • Garden
  • Terrace


  • Manicures and pedicures
  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)

Restaurants on site

  • Wolsey Restaurant

Room amenities


  • Bed sheets
  • Select comfort bed


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower


  • 21-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

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Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from 3 January 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Overall score and ratings



Rating 5 - Excellent. 124 out of 510 reviews
5 - Excellent 24%
Rating 4 - Good. 193 out of 510 reviews
4 - Good 38%
Rating 3 - Okay. 119 out of 510 reviews
3 - Okay 23%
Rating 2 - Poor. 54 out of 510 reviews
2 - Poor 11%
Rating 1 - Terrible. 20 out of 510 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities



2/5 Poor

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What kind of a hotel provides biscuits in the room but not basic bathroom consumables. Several lights in the room blown making it dark and dingy, especially the bathroom which gets no natural light. The double windows which are large enough for half a dozen people to walk through (they really are massive), have no locks on them, as in, the locks have been removed. Having stayed there for work several months ago I mentioned this issue to them (it seems none of the windows lock) and still, several months on, nothing has been done about it. Mediocre customer service, zero social distancing (there was a disco downstairs the night I stayed) with kids and drunk people running around, none of the staff were wearing masks or again practising social distancing. A bit dirty, a bit run down (buckets were out in the lobby/reception when I arrived because the roof was leaking and was when I stayed there previously), crappy staff. I wouldn't stay again.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay here, good value and an even better breakfast..!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/5 Good

Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs !
We booked to stay at this hotel for my father in laws funeral , being 6 months pregnant and with my fiancé and two young children this ‘family room’ looked the ideal location . How wrong we were ! The hotel was old and shabby and nothing like advertised on the website . The room was filthy , floor boards creaked and felt spongy . The shower was not fit for purpose a trickle of water out of a shower head is not acceptable ! Tiles were covered in dust the sink backed up every time it was used and the toilet looked like it hadn’t been cleaned in months . Before we arrived at the hotel I rang ahead to enquire about an iron and was assured we would have one in our room . There wasn’t one . It took three more times in asking for an iron to be bought to our room after advising the receptionist we would be late for the funeral if it was much longer . The receptionist bought it up herself in the end. One of my children and I were bitten in the night too . The cleanliness overall was unsatisfactory when looking out of our window smashed plant pots , debris and litter was all over the flat roof making our view unsightly ! Overall what was already an emotional time was made 100 times worse staying at this hotel .
Stayed 2 nights in Nov 2021