Check COVID-19 restrictions.

Find out moreOpens in a new window

Best Western Ipswich Hotel & Spa

Photo gallery for Best Western Ipswich Hotel & Spa

Featured image
Select Comfort beds, desk, iron/ironing board, free WiFi
Select Comfort beds, desk, iron/ironing board, free WiFi
Select Comfort beds, desk, iron/ironing board, free WiFi

Overview of Best Western Ipswich Hotel & Spa

Best Western Ipswich Hotel & Spa

4 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Old London Road, Copdock, Ipswich, England

Explore the area

  • Popular LocationChantry Park6 min drive
  • Popular LocationSuffolk Leisure Park7 min drive
  • Popular LocationJimmy's Farm8 min drive
  • AirportBury St. Edmunds (BEQ-RAF Honington)39 min drive

Choose dates to view prices

About this area


Located in Ipswich, Best Western Ipswich Hotel & Spa is connected to the convention centre. Ipswich Waterfront and St Mary at the Elms are local landmarks, and some of the area's activities can be experienced at Chantry Park and Bramford Golf Centre. Looking to enjoy an event or a game while in town? See what's happening at Portman Road or Foxhall Stadium.

What's nearby

  • Chantry Park - 6 min drive
  • Suffolk Leisure Park - 7 min drive
  • Jimmy's Farm - 8 min drive
  • Bourne Park - 11 min drive
  • Portman Road - 11 min drive

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 8 min drive


  • Wolsey Restaurant — 1 min walk
  • Magnificent Wok - 4 min drive
  • Harvest Moon Cafe - 4 min drive
  • The Beagle - 4 min drive
  • The Case is Altered - 4 min drive

About this property

Best Western Ipswich Hotel & Spa

Victorian hotel connected to the convention centre in Ipswich with free parking
Along with a restaurant, this hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 76 rooms feature modern comforts such as LCD TVs with digital channels, along with free WiFi. Other amenities available to guests include Select Comfort beds, room service and separate baths and showers.
Best Western Ipswich Hotel & Spa offers 76 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Hindi
  • Polish
  • Portuguese
  • Spanish

Business services

  • Conference space
  • Meeting rooms


  • Garden


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)

Room amenities


  • Bed sheets
  • Select comfort bed


  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower


  • 21-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 112 out of 473 reviews
5 - Excellent 24%
Rating 4 - Good. 184 out of 473 reviews
4 - Good 39%
Rating 3 - Okay. 111 out of 473 reviews
3 - Okay 23%
Rating 2 - Poor. 51 out of 473 reviews
2 - Poor 11%
Rating 1 - Terrible. 15 out of 473 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

2/5 Poor

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
in this day and age a 20inch tv in the room where bed is far away from it not gd when paying for a supreme room
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Hotel was busy. It seemed well managed.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
Looking tired but does the job
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No soap for washing hands after going to toilet due to supply failure. Lots of spiders in both the bedroom and on suite complete with cobwebs especially behind the main door into room. The window was jammed partially open so we could neither open it fully or close it to stop the spiders frequenting our room. We asked for a 6.30am alarm call but never received it probably because the telephone time was 5 hours late so was displaying 5.30pm when it was 10.30pm. I went to use the ironing board and every time I touched it, it would collapse flat on the floor - good way to chop your toes off! All in all not recommended with the room but the staff and breakfast were excellent except the eggs which looked really dried up and uninviting.
Stayed 1 night in Aug 2021