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"The rooms haven't really been updated since the hotel first opened. The windows barely work as double glazed anymore, letting in the cold and noise. I wouldn't like to stay here in winter. I'm sorry, but just putting a heavy curtain in front is not enough. I love the place for it's location and many memories but I'm having serious doubts about staying here again. The staff are lovely but under a lot of pressure. I didn't eat here but the bar was so empty I wouldn't bother. Lots of promotion about the Leonardo loyalty scheme claiming that you get cheaper rates by joining, every time I tried this Hotels.com came in cheaper, so compare before you book (if you really have to)"

"Great weeks stay. Breakfasts were superb, great choice. Ate a couple of nights at the hotel,evening meals we had were very good. Hotel in a beautiful setting."

"The staff on the bar the first night we stayed just didn't seem to want to be there. "

"Clean room, staff were helpful free parking, and a good choice of breakfast"

"Lovely castle. With great views! Room nice however Bathroom in room was a cupboard which let the room down. Breakfast was nice however overpriced for a limited selection, would be nice to have eggs royale for example. Also staff were very mixed on what was and wasn’t gluten free… a vegetarian breakfast was served instead. Not worth £17.50. "

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."

"Great size room, easy check in, secure affordable parking "

"Lovly place we have been 5 times Shame that the restaurant and bar was closed Apartment was good "

"Everything was wonderful, from the staff to the room. The pool, gym, and sauna were excellent. The breakfast was all fresh and the view was lovely."