New Mills Farm Park

Impressive, quaint hotel. Pity the elevators weren't working.

St. Michaels hotel is pretty nice, staff were friendly. Due to schedule change I asked for one night extension which has been taken care. Unfortunately, it rained quite heavily during our stay, so we were unable to explore the surrounding areas entirely.

The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost opportunity.