New Continental Hotel, Sure Hotel Collection by Best Western

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Featured image
Indoor pool
Indoor pool
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Millbay Road, Plymouth, England, PL1 3LD

Explore the area

  • Popular LocationHoe Park9 min walk
  • Popular LocationSmeaton's Tower10 min walk
  • Popular LocationNational Marine Aquarium19 min walk
  • AirportPlymouth (PLH-Plymouth City)10 min drive

Choose dates to view prices

About this area

Plymouth

Located in Plymouth, New Continental Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Theatre Royal, Plymouth and The Box are cultural highlights, and some of the area's attractions include Tinside Lido and National Maritime Aquarium. National Marine Aquarium and Antony Woodland Garden are also worth visiting.

What's nearby

  • Hoe Park - 9 min walk
  • Smeaton's Tower - 10 min walk
  • Plymouth Dome - 11 min walk
  • Tinside Lido - 15 min walk
  • National Marine Aquarium - 19 min walk

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • Steve's Brasserie — 1 min walk
  • Everest Spice - 3 min walk
  • Bella Italia - 4 min walk
  • RumpusCosy - 4 min walk
  • Wildwood - 4 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

3.5-star hotel near University of Plymouth
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 99 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find electric kettles and hairdryers.
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 forms of accommodation with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3.00 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • Conference space (3030 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.

Renovations and closures

This property is closed from 24 December 2021 to 4 January 2022 (dates subject to change).
The following facilities or services will be unavailable from December 24 2021 to January 3 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 191 out of 513 reviews
5 - Excellent 37%
Rating 4 - Good. 210 out of 513 reviews
4 - Good 41%
Rating 3 - Okay. 81 out of 513 reviews
3 - Okay 16%
Rating 2 - Poor. 22 out of 513 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 513 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is welcoming with friendly staff, the rooms are very clean and tidy, and the inhouse Brasserie is excellent again with excellent staff and the food and portions are fantastic. Onsite Car Park is a bonus and is well viewed. I have stayed in this hotel 3 times now and have never been disappointed with anything
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the gym and pool. Great Xmas party with bar. Helpful staff. The car park should be free for hotel guests. Had to pay £3.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
loved the architecture, looks like a grand hotel. Some of the rooms need updating
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean central well maintained
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and tidy but everything about the hotel is looking tired and dated
Stayed 1 night in Nov 2021