Title: THE GENERAL KYOTO Bukkoji Shinmachi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10323&destination=Kyoto%2C+Kyoto+Prefecture%2C+Japan&selected=89798637&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # THE GENERAL KYOTO Bukkoji Shinmachi This welcoming hotel provides the perfect base for exploring nearby Kawaramachi Street and Pontocho Alley, with comfortable rooms to return to after sightseeing. ## Photo gallery for THE GENERAL KYOTO Bukkoji Shinmachi ![Lobby lounge - THE GENERAL KYOTO Bukkoji Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/77f5f5d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets - THE GENERAL KYOTO Bukkoji Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/8d642ad7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - THE GENERAL KYOTO Bukkoji Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/0f077331.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - THE GENERAL KYOTO Bukkoji Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/83e63adf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - THE GENERAL KYOTO Bukkoji Shinmachi (Kyoto)](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/c0825e55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies THE GENERAL KYOTO Bukkoji Shinmachi is steps from bustling Nishiki Market. Travelers appreciate practical amenities like in-room WiFi and laundry facilities. The 24-hour front desk offers helpful service and can store luggage for guests arriving early or departing late. ## Reviews 9.6 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping £80 additional charges may apply 1 May - 2 May ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard King Room, Non Smoking (Up to 2 people aged 6 and above) ![Standard King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/6eb2a6bc_edited_2664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room, Non Smoking (Up to 2 people aged 6 and above) 10.0 Exceptional 3 reviews - 217 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior King Room, Non Smoking (Up to 2 people aged 6 and above) ![Superior King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/b1699f48_edited_cda6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room, Non Smoking (Up to 2 people aged 6 and above) 10.0 Exceptional 3 reviews - 252 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above) ![Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89800000/89798700/89798637/db2fd51c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above) 8.0 Very good 1 review - 291 sq ft - 1 bedroom - Sleeps 6 - 2 Single Beds ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5060000/5052300/5052262/2104c6d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Daiwa Roynet Hotel Kyoto Shijo Karasuma Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 8.8 Excellent 1,004 reviews £74 additional charges may apply 28 Apr - 29 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-Daiwa-Roynet-Hotel-Kyoto-Shijo-Karasuma.h5052262.Hotel-Information?chkin=2026-4-28&chkout=2026-4-29&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Family Room, Non Smoking/Shuttle buses to Kinkakuji available! | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/40000000/39200000/39192200/39192199/9040c8ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### hotel MONday Kyoto Karasuma Nijo Downtown Kyoto - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 811 reviews £51 additional charges may apply 29 Apr - 30 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-MONday-Kyoto-Karasuma-Dori.h39192199.Hotel-Information?chkin=2026-4-29&chkout=2026-4-30&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27000/26999/a23438b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Miyako Hotel Kyoto Hachijo Minami Ward - Free Wi-Fi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 1,582 reviews £89 additional charges may apply 26 Apr - 27 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-Miyako-Hotel-Kyoto-Hachijo.h26999.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76500000/76497900/76497805/aa4e6ce4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE BLOSSOM KYOTO Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 2,605 reviews £107 additional charges may apply 26 Apr - 27 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-THE-BLOSSOM-KYOTO.h76497805.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/28000000/27560000/27557600/27557574/efeb7bc0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi Downtown Kyoto - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk 9.6 Exceptional 683 reviews £118 additional charges may apply 1 May - 2 May [](https://www.expedia.co.uk/Kyoto-Hotels-TOKYU-STAY-KYOTO-SHIN-KYOGOKU-DORI.h27557574.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69680000/69673800/69673755/159ca704_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nohga Hotel Kiyomizu Kyoto Gion - 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Free Wi-Fi - Air-conditioning - Gym - Breakfast available 9.2 Wonderful 725 reviews £130 additional charges may apply 26 Apr - 27 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-The-Royal-Park-Canvas-Kyoto-Nijo.h59440545.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/38000000/37330000/37325100/37325068/5346fe63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oriental Hotel Kyoto Rokujo Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,008 reviews £56 additional charges may apply 30 Apr - 1 May [](https://www.expedia.co.uk/Kyoto-Hotels-ORIENTAL-HOTEL-KYOTO-ROKUJO.h37325068.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/38000000/37610000/37609500/37609460/d46dd70c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Kyoto Higashiyama Ward - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 45 reviews £1,200 additional charges may apply 23 Apr - 24 Apr [](https://www.expedia.co.uk/Kyoto-Hotels-Park-Hyatt-Kyoto.h37609460.Hotel-Information?chkin=2026-4-23&chkout=2026-4-24&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=30287a62-0fc4-4eae-b46f-1a5abb664030&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-ZA-JENERARU-KYOUTO-BULTUKOUJISHINMACHI.h89798637.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-ZA-JENERARU-KYOUTO-BULTUKOUJISHINMACHI.h89798637.Hotel-Information) ## About the area Located in Shimogyo Ward, a neighbourhood in Kyoto, THE GENERAL KYOTO Bukkoji Shinmachi is near a metro station. Shijo Street and Kawaramachi Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Kyoto Aquarium are also worth visiting. [Visit our Kyoto travel guide](https://www.expedia.co.uk/Kyoto.dx6131486) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.00205%2C135.75676&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jRAwSBjvKyBAqfhUzHqr7bGcCm8=) 385 Funebokocho Shimogyo Ward, Kyoto, Kyoto, 600-8443 ### What's nearby - ![Shijo Street](https://images.trvl-media.com/place/179161/afebb7a8-d146-4ce9-bc93-30ca1988eeb9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shijo Street 1 min walk \- 0.1 miles - ![Kyoto_NishikiMarket_6258971_08](https://images.trvl-media.com/place/6258971/d4bf094c-024f-4052-bb81-54deb5ac7ecf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nishiki Market 9 min walk \- 0.5 miles - ![京都市四条河原町交差点の夜の景観。 ](https://images.trvl-media.com/place/6204513/6a79737b-3e27-46b8-956f-eaa24d1738e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kawaramachi Street 14 min walk \- 0.8 miles - ![Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.](https://images.trvl-media.com/place/6160578/6c8d0624-be8e-46f6-8151-e20f76f735e6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pontocho Alley 17 min walk \- 0.9 miles - ![Nijō Castle](https://images.trvl-media.com/place/501431/9609e2f1-65a5-4488-a0d2-ad244df66d3d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nijō Castle 18 min walk \- 1.0 mile ### Getting around - Shijo Station 4 min walk - Gojo Station 10 min walk - Osaka (ITM-Itami) 60 min drive ### Restaurants - Goodman Roaster 2 min walk - Kimono Tea House Maikoya 2 min walk - BISTRO BAR A VIN C(ビストロ バール ア ヴァン セー) 3 min walk - The Terminal Kyoto 2 min walk - エベレストカフェ 2 min walk ## About this property ### THE GENERAL KYOTO Bukkoji Shinmachi Hotel near Kawaramachi Street Close to Nishiki Market and Pontocho Alley, THE GENERAL KYOTO Bukkoji Shinmachi provides amenities such as laundry facilities. Guests can connect to free in-room WiFi. Additional perks include: - Full breakfast (surcharge), a lift and smoke-free property - A 24-hour front desk and luggage storage - Guest reviews say great things about the helpful staff Room features All guest rooms at THE GENERAL KYOTO Bukkoji Shinmachi offer perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - 32-inch flat-screen TVs with satellite channels - Heating, daily housekeeping and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/77000000/76500000/76497900/76497805/w3000h1498x0y2-96caf856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KYOTO Shimogyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 2,605 reviews £107 additional charges may apply 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=76497805&PinnedHotelID=76497805&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/68000000/67530000/67522200/67522199/2256ef42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Hotel Oike Kyoto Downtown Kyoto - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.4 Exceptional 1,003 reviews £48 additional charges may apply 30 Apr - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 985 reviews £64 additional charges may apply 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=23196304&PinnedHotelID=23196304&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior with Japanese-style | Down duvets, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34440000/34432100/34432010/1d4d054d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TSUGU Kyoto Sanjo by THE SHARE HOTELS Downtown Kyoto - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.6 Exceptional 476 reviews £136 additional charges may apply 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=34432010&PinnedHotelID=34432010&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=89798637&PinnedHotelID=89798637&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89798637,76497805,67522199,59862231,69673755) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Heating - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are available for JPY 1100.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children - Crib (infant bed) fee: JPY 1100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as ZA JENERARU KYOUTO BULTUKOUJISHINMACHI THE GENERAL KYOTO Bukkoji Shinmachi Hotel THE GENERAL KYOTO Bukkoji Shinmachi Kyoto THE GENERAL KYOTO Bukkoji Shinmachi Hotel Kyoto ## Frequently asked questions ### Is THE GENERAL KYOTO Bukkoji Shinmachi pet-friendly? ### How much does it cost to stay at THE GENERAL KYOTO Bukkoji Shinmachi? ### How much is parking at THE GENERAL KYOTO Bukkoji Shinmachi? ### What time is check-in at THE GENERAL KYOTO Bukkoji Shinmachi? ### What time is check-out at THE GENERAL KYOTO Bukkoji Shinmachi? ### Where is THE GENERAL KYOTO Bukkoji Shinmachi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## THE GENERAL KYOTO Bukkoji Shinmachi Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 58 8 - Good 8 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Manpreet S 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is convenient and central to explore the area. ##### Manpreet S Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Brian 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good staff, attentive, really nice shower ##### Brian Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Gene 29 Dec 2025 Liked: Cleanliness, staff & service, amenities Beautiful hotel. Great lounge and food. Friendly staff ##### Gene Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Tanya 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The lounge was a very peaceful place during our visit. ##### Tanya Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Brent 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent breakfast, helpful staff, safe, quiet, and convenient location. ##### Brent Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Yiyin 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, friendly staff, great snacks at the lounge ##### Yiyin Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Verified traveller 21 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious. Will stay again! ##### Verified traveller Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Cathy 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quaint and cute. Staff is amazing. Close to shopping strip and Gion. ##### Cathy Stayed 4 nights in Apr 2025 Verified ### 8/10 Good #### Deidre 24 May 2024 Liked: Amenities, property conditions & facilities Staff was very friendly. Facility was very clean. ##### Deidre Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Justin 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks ##### Justin Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Lauren 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impeccable service. Amazing location. Lovely lounge. ##### Lauren Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Sue 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon. ##### Sue Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Gabriel 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our stay at the General Kyoto Bukkoji Shinmachi Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed. ##### Gabriel Stayed 3 nights in Oct 2024 Verified ### 8/10 Good #### Masami 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and quiet. The room is big enough. ##### Masami Stayed 3 nights in Jul 2024 Verified ### 8/10 Good #### LEE 7 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helful. It did provided a very quiet, nice and comfortable environment. But, it is a bit far away from public transports and shopping areas. In any event, I enjoyed during my stay in this hotel. ##### LEE Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Wendy 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a cute and quaint boutique hotel. The rooms are super clean and modern. We stayed in room 202 hada side tinted window but was so new inside. Loved tne shower and the fact the toilet bowl had a seperate door. It is close to the main stripe and you can walk anywhere close by.7-11 right around tbe corner. ##### Wendy Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Sofia Justine 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay at this hotel in Kyoto. From the moment we arrived, everything felt effortless and welcoming. The room was spacious, comfortable, and beautifully designed. The location was perfect - so convenient for exploring the city yet peaceful when we wanted to relax. The staff truly made the experience exceptional. A special thank you to Mariko at reception, who helped us with our luggage transfer and went out of her way to be kind, attentive, and helpful - her warmth made us feel instantly at home. We also want to thank the wonderful gentleman at breakfast each morning. The breakfast itself was a highlight of our stay. The delicious dishes, fresh pastries, and beautifully presented plates were unforgettable, but it was his friendliness and care that made it even more memorable. We still miss those breakfasts! This was an amazing stay all around: the hotel, the people, the food, and the atmosphere. Thank you so much for making our time in Kyoto so special. We can’t wait to come back. ##### Sofia Justine Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Anne 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided. Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day. ##### Anne Stayed 4 nights in Oct 2023 Verified ### 10/10 Excellent #### Loudi-Mae 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful boutique hotel in a great area ##### Loudi-Mae Stayed 4 nights in Mar 2025 Verified ### 10/10 Excellent #### Vienna 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful stay ##### Vienna Stayed 4 nights in Jul 2023 Verified ### 10/10 Excellent #### Gwen 22 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Well appointed, convenient to many delicious small restaurants, quiet, perfect lounge for insomniacs and early risers ##### Gwen Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Dariusz 11 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good place Nice rooms, great staff, laundromat on the premises, free drinks and snacks in the lounge. Good location. I recommend this place. ##### Dariusz Stayed 3 nights in Mar 2023 Verified ### 10/10 Excellent #### Sara 25 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy . ##### Sara Stayed 3 nights in Jun 2023 Verified ### 10/10 Excellent #### Jimmy 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel Only there for 1 night but this place is very nice. The room was spacious. Bathroom was amazing. Not too many amenities but the price i paid was well worth it. ##### Jimmy Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Giorgio 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is beautiful. I loved the style, and the rooms were super clean and spacious. The lounge offers free bites and drinks throughout the day. The hotel is very close to Gion and it’s easy to get to other sites via the nearby bus and train stations. The staff was super friendly. ##### Giorgio Stayed 4 nights in May 2023 ### Expedia's Latest Trends ### Hotels > - [Yuzuya Ryokan - Adult Only](https://www.expedia.co.uk/Kyoto-Hotels-Yuzuya-Ryokan.h20931679.Hotel-Information) > - [M’s Hotel Sanjo Omiya](https://www.expedia.co.uk/Kyoto-Hotels-Ms-INN-SANJO-OMIYA.h39604744.Hotel-Information) > - [Hotel The Celestine Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > - [SOWAKA](https://www.expedia.co.uk/Kyoto-Hotels-Luxury-Hotel-SOWAKA.h27267482.Hotel-Information) > - [La'gent Hotel Kyoto Nijo](https://www.expedia.co.uk/Kyoto-Hotels-Lagent-Hotel-Kyoto-Nijo.h88182560.Hotel-Information) > - [THE MACHIYA Kamiumeya](https://www.expedia.co.uk/Kyoto-Hotels-THE-MACHIYA-Kamiumeya.h29070851.Hotel-Information) > - [Dhawa Yura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Yura-Hotel-MGallery.h34865507.Hotel-Information) > - [Royal Twin Hotel Kyoto Hachijoguchi](https://www.expedia.co.uk/Kyoto-Hotels-Royal-Twin-Hotel-Kyoto.h41924656.Hotel-Information) > - [Tokyu Stay Kyoto Sanjo-Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information) > - [Hotel Okura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Hotel-Okura.h6621.Hotel-Information) > - [TASSEL HOTEL Sanjo Shirakawa](https://www.expedia.co.uk/Kyoto-Hotels-TASSEL-HOTEL-SANJYO-SHIRAKAWA.h40139654.Hotel-Information) > - [Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi](https://www.expedia.co.uk/Kyoto-Hotels-TOKYU-STAY-KYOTO-SHIN-KYOGOKU-DORI.h27557574.Hotel-Information) > - [Hotel The M’s Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-The-Ms-Kyoto.h61628354.Hotel-Information) > - [Bournemouth West Cliff Hotel & Spa](https://www.expedia.co.uk/Bournemouth-Hotels-Bournemouth-West-Cliff-Hotel.h19693.Hotel-Information) > - [The Hedistar Hotel Kyoto Nijo Comic&Books](https://www.expedia.co.uk/Kyoto-Hotels-The-Hedistar-Hotel-Kyoto-Nijo.h24976165.Hotel-Information) > - [Park Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Park-Hotel-Kyoto.h63870432.Hotel-Information) > - [Hotel Resol Kyoto Kawaramachi Sanjo](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Resol-Kyoto-Kawaramachi-Sanjo.h21926337.Hotel-Information) > - [THE GATE HOTEL KYOTO TAKASEGAWA by HULIC](https://www.expedia.co.uk/Kyoto-Hotels-THE-GATE-HOTEL-KYOTO-TAKASEGAWA-By-HULIC.h46993133.Hotel-Information) > - [THE GENERAL KYOTO Shijyo Shinmachi](https://www.expedia.co.uk/Kyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information) > - [KOKO HOTEL Residence Kyoto Nijo Castle](https://www.expedia.co.uk/Kyoto-Hotels-KOKO-HOEL-Residence-Kyoto-Nijo-Castle.h109921765.Hotel-Information) > - [Hiyori Stay Kyoto Kamogawa](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Suite-Kyoto-Kamogawa-Shomen.h100205202.Hotel-Information) > - [Candeo Hotels Kyoto Karasuma Rokkaku](https://www.expedia.co.uk/Kyoto-Hotels-Candeo-Hotels-Kyoto-Karasuma-Rokkaku.h64609188.Hotel-Information) > - [Mitsui Garden Hotel Kyoto Sanjo PREMIER](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Sanjo-PREMIER.h101206013.Hotel-Information) > - [THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel](https://www.expedia.co.uk/Kyoto-Hotels-THE-HOTEL-HIGASHIYAMA-By-KyotoTokyuHotel.h71549946.Hotel-Information) > - [OMO5 Kyoto Sanjo by Hoshino Resorts](https://www.expedia.co.uk/Kyoto-Hotels-OMO5-Kyoto-Sanjo-By-Hoshino-Resorts.h77089647.Hotel-Information) > - [Kyoto Traditional Machiya House](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Traditional-Machiya-House.h17940263.Hotel-Information) > - [Hotel ZIZI Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-Zizi.h37754813.Hotel-Information) ### Cars ---