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Overview of Ostoya Palace Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
192 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationNational Museum6 min walk
Popular LocationSt. Francis of Assisi Church and Monastery10 min walk
RestaurantKuranty1 min walk
RestaurantCukiernia Wadowice1 min walk
AirportKrakow (KRK-John Paul II - Balice)16 min drive

Choose dates to view prices

  • Deluxe Double Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Queen Bed
    Show details
  • Standard Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Queen Bed
    Show details
  • Deluxe Single Room

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Single Bed
    Show details
  • Standard Single Room

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Single Bed
    Show details

About this area

Krakow

Located in Krakow, Ostoya Palace Hotel is in the historical district. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków.

Visit our Krakow travel guide
Popular Location

What's nearby

  • National Museum - 6 min walk
  • St. Francis of Assisi Church and Monastery - 10 min walk
  • Main Market Square - 10 min walk
  • Town Hall Tower - 11 min walk
  • Cloth Hall - 11 min walk

Getting around

  • Krakow Lobzow Station - 5 min drive
  • Krakow (KRK-John Paul II - Balice) - 16 min drive

Restaurants

  • Pub Kuranty — 1 min walk
  • Kuranty - 1 min walk
  • Cukiernia Wadowice - 1 min walk
  • Pod Sokołem - 2 min walk
  • Pod Kopytkiem - 3 min walk

About this property

Ostoya Palace Hotel

4-star Krakow hotel in City Centre, walk to National Museum
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a sauna, spa services and a meeting room. All 24 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and minibars are standard, as are TVs with satellite channels.
Ostoya Palace Hotel offers 24 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: PLN 50 per night
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: PLN 30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Sauna
Spa services

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Italian
Polish
Russian

Business services

1 meeting room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per night (maximum PLN 100 per stay)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 30 per person (approximately)
  • Self-parking fee: PLN 50 per night
  • Pet fee: PLN 50 per pet, per night (maximum PLN100 per stay)
  • Late check-out fee: PLN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

Ostoya Palace Hotel Krakow
Ostoya Palace Hotel
Ostoya Palace Krakow
Ostoya Palace
Hotel Ostoya Palace
Ostoya Palace Hotel Hotel
Ostoya Palace Hotel Krakow
Ostoya Palace Hotel Hotel Krakow

Frequently asked questions

Guest reviews

4.1
Very Good
5 - Excellent
65
4 - Good
93
3 - Okay
25
2 - Mediocre
6
1 - Poor
3
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Great location close to Old Town; quick 10 minute walk. Generous breakfast open 7am-10am. Our room was fairly large in comparison with others we’ve stayed in while in Europe. There’s a pub/restaurant in the basement of the hotel that’s reasonably priced.

Stayed 9 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 5 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Relaxed and comfortable. Staff are very helpful Rooms are big

Stayed 4 nights in Sep 2018

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Room comfort

Great location to old town! Great breakfast and Pub! Hardest bed ever, felt like we were sleeping on stone! Staff helped by putting down extra comforter.

Stayed 4 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow Ostoya Palace Hotel

Enjoyable stay. Staff friendly and efficient. Short walk to main square but watch out from trams when crossing to university area. Breakfast sufficent choices.No problems sleeping. Recommended.

Stayed 4 nights in Dec 2017