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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
Luxury hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Front of property
Lobby
Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
View from room
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków's Old Town, blending luxury with convenience. Explore Royal Road and Main Market Square nearby or enjoy billiards. The property offers in-room WiFi, on-site car rentals, and helpful staff praised by previous visitors.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
The current price is £124
includes taxes & fees
29 Sept - 30 Sept

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Ul. Pijarska 13, Kraków, 31-015

What's nearby

  • Main Market Square - 3 min walk - 0.2 miles
  • Royal Road - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Galeria Krakówska - 6 min walk - 0.4 miles
  • Wawel Castle - 17 min walk - 0.9 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪Trattoria Degusti - ‬3 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • KFC
  • ‪McDonald's - ‬2 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Located close to Wawel Castle, Hotel H15 Francuski Old Town - Destigo Hotels provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A lift, a billiards/pool table and tour/ticket information
  • A front desk safe, a porter/bellboy and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Similar properties

Interior

Hotel Unicus Palace Old Town - Destigo Hotels

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 189 reviews
The price is £123
includes taxes & fees
29 Sept - 30 Sept
Hotel Unicus Palace Old Town - Destigo Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 120 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered valet parking on site (PLN 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PLN 120 per day (in/out privileges)
  • Nearby parking fee: PLN 120 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

Is Hotel H15 Francuski Old Town - Destigo Hotels pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of PLN 100 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on 29 Sept 2025 start from £124.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Valet parking is available for PLN 120 per day.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel H15 Francuski Old Town - Destigo Hotels?

Checkout is at noon.

Does Hotel H15 Francuski Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is Hotel H15 Francuski Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Florianska Street and Main Market Square. Czartoryski Museum and Planty Park are just steps away. Kraków Główny Station is 16 minutes by foot.

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Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 316 out of 410 reviews
Rating 8 - Good. 73 out of 410 reviews
Rating 6 - Okay. 19 out of 410 reviews
Rating 4 - Poor. 2 out of 410 reviews
Rating 2 - Terrible. 0 out of 410 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , clean , the staff very professional
Stayed 1 night in Jul 2025

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Stayed 2 nights in May 2025

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in great location and amazing price!
Stayed 2 nights in Jun 2025

6/10 Okay

Pazi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The roooms and furniture are quite dated. Staff were lovely and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!!! Great location close right in the middle of the town. You feel like you are back in time. Kids loved it too especially playing pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Israel Izzet

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025

10/10 Excellent

VOLODYMYR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the Krakow, close to everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ability to crack windows open is great. Screen over the side of the bathtub is too small. Floor is getting too wet
Stayed 2 nights in Aug 2025

10/10 Excellent

Emrecan

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and great staff.Right in the middle of the city.
Stayed 2 nights in May 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and nothing was too much trouble. The location of the hotel was perfect for exploring and the hotel itself was fantastic and quiet. We also had a lovely meal in the hotel’s restaurant, the food was excellent. We would definitely recommend this hotel to others and will be returning to use it again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.
Stayed 2 nights in May 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Lovely hotel in a very nice location. The hotel staff are very friendly and helpful. Very good breakfast menu and buffe. I would definitely come here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stayed 5 nights in Apr 2025

8/10 Good

Malia

Liked: Cleanliness, staff & service
Great location. Rooms are just ok. Has everything you need but dark and feel dated. Bathroom is large and nice. Great breakfast!
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great staff. Value for money is excellent.
Stayed 4 nights in Feb 2025

6/10 Okay

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ievgeniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Eacham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the old town and close to the square and Christmas Market.
Stayed 2 nights in Jan 2025