Title: H15 Palace, a Luxury Collection Hotel, Krakow Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1908&destination=Krak%C3%B3w%2C+Lesser+Poland+Voivodeship%2C+Poland&selected=52545974&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H15 Palace, a Luxury Collection Hotel, Krakow Travelers find a palatial escape in Kraków's historic center with a rejuvenating indoor pool and spa treatments to enhance their Polish getaway ## Photo gallery for H15 Palace, a Luxury Collection Hotel, Krakow ![View from property - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fa756b1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/80d9bcf2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/b095343e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/68068c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 7:00 AM to 10:00 PM, pool loungers - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/541e81f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel H15 Luxury Palace - Destigo Hotels, in Kraków's Old Town, offers a peaceful retreat. Guests can book body treatments at H15 SPA, swim in the indoor pool, and use WiFi to plan their adventures. Visitors consistently praise the attentive staff and well-maintained property. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £204 includes taxes & fees 6 Apr - 7 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Junior Suite, 2 Single Beds ![Junior Suite, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/36ce0f46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/09dae1a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 4 reviews - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fbea22fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/bdcd8cb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Single Beds ![Classic Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/804ac05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds - 1 bedroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/880000/875000/874941/bd3e2a52_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Krakow Centrum Zwierzyniec - Pool - Spa - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,001 reviews £77 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-Centrum.h874941.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=4d4ba0e7-44a7-4df8-9155-a9c36cfa109b&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/920000/919400/919307/dc720592.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, Krakow Kraków City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) ## About the area Located in Kraków Old Town, a neighbourhood in Kraków, H15 Palace, a Luxury Collection Hotel, Krakow is near a train station and near a boardwalk. Wawel Castle and Oskar Schindler Factory are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Centrum Kultury Dworek Bialopradnicki are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06434%2C19.93959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cODSBmbUukc10AlyZ1JrNvzNUyI=) ul. Sw. Jana 15, Kraków, 31-017 ### What's nearby - ![Planty Park](https://images.trvl-media.com/place/6066533/7f7e6b57-5993-47dc-b114-1936df6dae52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Planty Park 1 min walk \- 0.1 miles - ![General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.](https://images.trvl-media.com/place/6156358/8b38efaa-a496-443f-8cb1-0ea13025117a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Road 2 min walk \- 0.1 miles - ![Main Market Square](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 3 min walk \- 0.2 miles - ![St. Mary's Basilica](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 5 min walk \- 0.3 miles - ![Cloth Hall](https://images.trvl-media.com/place/6066487/123d7b03-878b-4100-aaea-2650a404fc30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloth Hall 5 min walk \- 0.3 miles ### Getting around - Sanktuarium Bożego Miłosierdzia Tram Stop 10 min drive - Kraków Główny Station 16 min walk - Kraków (KRK-John Paul II - Balice) 37 min drive ### Restaurants - Trattoria Degusti 2 min walk - KFC 2 min walk - Pijalnia Wódki i Piwa 3 min walk - Karmello Chocolatier 3 min walk - Lindo Bar 2 min walk ## About this property ### H15 Palace, a Luxury Collection Hotel, Krakow Luxury hotel near Main Market Square Located close to Wawel Castle, H15 Palace, a Luxury Collection Hotel, Krakow provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a massage, a body scrub and a facial at the on-site spa. Free in-room WiFi is available to all guests, along with a gym and conference space. Additional perks include: - An indoor pool, along with sunloungers - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - Smoke-free property, a water dispenser and bike tour information - Multilingual staff, a 24-hour front desk and massage treatment rooms - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, down duvets and free cots/infant beds - Bathrooms with heated floors and rainfall showers - 49-inch Smart TVs with satellite channels - Wardrobes/cupboards, LED light bulbs and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2040000/2034900/2034801/03f09fdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saski Krakow, Curio Collection by Hilton Kraków Old Town - Pool - Spa - Pet-friendly - Free Wi-Fi 9.8 Exceptional 419 reviews £146 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=2034801&PinnedHotelID=2034801&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33340000/33339600/33339543/ec86b3bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balthazar Design Hotel Kraków Old Town - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 708 reviews £182 includes taxes & fees 12 Apr - 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Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (PLN 150 per day) - 24-hour return airport shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: PLN 180 for adults and PLN 90 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Bicycle tours - Full-service spa - Gym - Indoor pool - Indoor pool (guest access) - Sauna ### Family friendly - Dining table - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,184 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Heating (climate-controlled) - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of PLN 200 per pet, per day, plus a one-off cleaning fee of PLN 540 Service animals are welcome, and are exempt from fees Up to 10 kg per pet Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately PLN 180 for adults and from PLN 90 for children - Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 150 per day (656 ft away) - Pet fee: PLN 200 per pet, per day plus a one-off PLN 540 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as H15 Palace Hotel Hotel H15 Luxury Palace H15 Destigo Hotels Krakow Hotel H15 Luxury Palace Destigo Hotels Hotel H15 Luxury Palace - Destigo Hotels Hotel Hotel H15 Luxury Palace - Destigo Hotels Kraków Hotel H15 Luxury Palace - Destigo Hotels Hotel Kraków ## Frequently asked questions ### Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool? ### How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow? ### Is H15 Palace, a Luxury Collection Hotel, Krakow pet-friendly? ### What time is check-in at H15 Palace, a Luxury Collection Hotel, Krakow? ### What time is check-out at H15 Palace, a Luxury Collection Hotel, Krakow? ### Does H15 Palace, a Luxury Collection Hotel, Krakow provide a shuttle to the airport? ### Where is H15 Palace, a Luxury Collection Hotel, Krakow located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H15 Palace, a Luxury Collection Hotel, Krakow Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 470 8 - Good 38 6 - Okay 13 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Vanessa 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel Great location Stunning room Helpful staff Do not hesitate to book this hotel You will not regret it Simply perfect ❤️ ##### Vanessa Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Coco 29 Nov 2025 Liked: Cleanliness, property conditions & facilities Great location great hotel ##### Coco Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Galena-Alixia 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless, friendly staff, excellent facilities ##### Galena-Alixia Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Lauren 11 Nov 2025 Liked: Cleanliness, staff & service, amenities Everything was absolutely incredible about our stay. Location was fantastic, staff was wonderful, & the spa area was so relaxing. The hotel overall surpassed our expectations and we cannot wait to return! ##### Lauren Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Kevin 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, from the staff to the facilities. ##### Kevin Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Andrea Suzanne 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haven of peace in a super central location. Staff could not have been more helpful. The room was imaginatively and luxuriously appointed. The food was very good too. All in all a splendid place to stay when visiting Krakow. ##### Andrea Suzanne Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Maria 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again! ##### Maria Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Matthew 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff first and foremost! ##### Matthew Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Beverley 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First Class Historic Hotel with terrific service & facilities! The staff were the finest I have encountered & nothing was too much trouble. The room was superb & the bed excellent. Our Bathroom was bigger than some bedrooms we have been given! Cannot recommend enough! ![](https://a.travel-assets.com/ugc/hotel-reviews/f6b6baa8-f800-413b-abff-e84909c25c3f-1765630171184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09b49bc4-5394-4246-9a07-d30e061399c1-1765630190267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f4ad6fe-baa8-4f27-831e-5c73ee4a9054-1765630206737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef24ca6b-b55b-4998-ab52-ab73ae6173f3-1765630193123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beverley Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Borja 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel on a perfect location ##### Borja Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Steven 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow ##### Steven Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### John 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. Employees went out of their way to be accomodating. ##### John Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Rita 12 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel in a convenient location. ##### Rita Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Elizabeth 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, perfect location short walk down a quiet street to the main square and next to a fabulous museum. Lovely breakfast and spa facilities. ##### Elizabeth Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Manuel 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well maintain. Staff was very helpful. The breakfast was amazing. ##### Manuel Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Linda 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Close walk to the Old Town. Concierge gave excellent restaurant recommendations. ##### Linda Stayed 4 nights in Jun 2025 Verified ### 8/10 Good #### Brett 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy good location highly recommended ##### Brett Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Ash 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality ![](https://a.travel-assets.com/ugc/hotel-reviews/12F0C2DB6647F99B7B86A0DB909379A2D5FB183F1732345726384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D4CCA59EC503FC39A457087D18560B2251BD5CF1732345726871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F476DB5BE248121BDDBFD471BFD547BA5EFE8BC61732345726986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ash Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Michal 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great. ##### Michal Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Marie 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly. Breakfast was nice. ##### Marie Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Charlotte 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend. ##### Charlotte Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Verified traveller 12 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful stay. Outstanding service. Perfect location and within walking distance to most of the attractions in Krakow Oldtown. ##### Verified traveller Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Armik 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very good hotel because it is in a good location and has good services and amenities. ##### Armik Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Osian 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic Hotel. Luxurious, great location, wonderful breakfast and excellent staff. Do not hesitate to stay here if you're visiting Krakow. ##### Osian Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Martin 6 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb location, staff were all friendly, helpful and entirely professional. Room and facilities excellent. Had a great stay, would definitely stay again and recommend to everyone. One of the best hotels we’ve every visited. ##### Martin Stayed 4 nights in Dec 2024 ### Expedia's Latest Trends ### Hotels > - [Art Suites Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Art-Suites-Krakow-City-Center.h48243520.Hotel-Information) > - [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > - [Hotel Krupnicza 30](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Krupnicza-30.h88847664.Hotel-Information) > - [Polonia Hotel](https://www.expedia.co.uk/Krakow-Hotels-Polonia-Hotel.h109626.Hotel-Information) > - [Central Palace](https://www.expedia.co.uk/Krakow-Hotels-Central-Palace-By-Habitan.h34569677.Hotel-Information) > - [Garden Palace - Loftaffair Collection](https://www.expedia.co.uk/Krakow-Hotels-Dream-Garden-Palace.h17812984.Hotel-Information) > - [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > - [Dada Premium Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Dada-Premium-Aparthotel.h79777941.Hotel-Information) > - [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > - [ Leonardo Boutique Hotel Krakow City Center](https://www.expedia.co.uk/Krakow-Hotels-Metropolis-Design-Hotel.h8763825.Hotel-Information) > - [Aparthotel Old Town](https://www.expedia.co.uk/Krakow-Hotels-Pergamin-Apartments-Old-Town.h16004145.Hotel-Information) > - [Plaza Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Plaza-Boutique-Hotel.h22294585.Hotel-Information) > - [Hotel Kazimierz I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kazimierz-I.h481733.Hotel-Information) > - [ Hotel Convictus Cracovia](https://www.expedia.co.uk/Krakow-Hotels-Campanile-Krakow-South-Hotel.h78731248.Hotel-Information) > - [Express Kraków Hotel](https://www.expedia.co.uk/Krakow-Hotels-Express-Krakow-Hotel.h920200.Hotel-Information) > - [Ventus Rosa Boutique Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Brilliant-Residence-Aparthotel.h44531984.Hotel-Information) > - [Aparthotel Pergamin](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Pergamin.h3959987.Hotel-Information) > - [Hampton by Hilton Krakow Airport](https://www.expedia.co.uk/Krakow-Hotels-Hampton-Inn-Krakow.h70937934.Hotel-Information) > - [Aparthotel Cracovia Residence](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Cracovia-Residence.h77945248.Hotel-Information) > - [Hotel Kazimierz II](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kazimierz-II.h1525142.Hotel-Information) > - [inQse Krakow | Brewery Residence](https://www.expedia.co.uk/Krakow-Hotels-EXCLUSIVE-Aparthotel.h11299480.Hotel-Information) > - [Old Time Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Old-Time-Aparthotel.h108812001.Hotel-Information) > - [New Port Hotel](https://www.expedia.co.uk/Krakow-Hotels-New-Port-Hotel.h69712724.Hotel-Information) > - [Liebeskind Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-ALiebeskind-Boutique-Hotel.h60600221.Hotel-Information) > - [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > - [MR67 Mayera Rapaporta ](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > - [No.23 Premium Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-No23-Premium-Aparthotel.h93701007.Hotel-Information) > - [MB Cracow Apartments-Plac Na Groblach 6](https://www.expedia.co.uk/Krakow-Hotels-MB-Cracow-Apartments-Plac-Na-Groblach-6.h56964760.Hotel-Information) > - [Leonardo Boutique Hotel Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Legend.h16653628.Hotel-Information) ---