Title: H15 Palace, a Luxury Collection Hotel, Krakow Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=52545974&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H15 Palace, a Luxury Collection Hotel, Krakow Travelers find a palatial escape in Kraków's historic center with a rejuvenating indoor pool and spa treatments to enhance their Polish getaway ## Photo gallery for H15 Palace, a Luxury Collection Hotel, Krakow ![Lobby - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/d34c8f4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/b095343e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/ffb27e15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/6e1e36f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/0ce70cd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel H15 Luxury Palace - Destigo Hotels, in Kraków's Old Town, offers a peaceful retreat. Guests can book body treatments at H15 SPA, swim in the indoor pool, and use WiFi to plan their adventures. Visitors consistently praise the attentive staff and well-maintained property. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £176 includes taxes & fees 4 Jan - 5 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Junior Suite, 2 Single Beds ![Junior Suite, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/36ce0f46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/f49133d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fbea22fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/782c8e2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Single Beds ![Classic Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/804ac05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/19000000/18440000/18436300/18436288/02bf0be9_edited_ca91.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Grand Krakow Old Town Kraków Old Town - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 1,000 reviews £140 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h18436288.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=b2db9341-c82f-4e31-bca9-e24f7320dc92&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113670000/113661500/113661479/8004c560_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Experior Boutique - Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 34 reviews £97 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Experior-Boutique-Destigo-Hotels.h113661479.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=b2db9341-c82f-4e31-bca9-e24f7320dc92&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/98000000/97200000/97190900/97190892/7df065ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Unicus Palace Old Town - Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.6 Exceptional 240 reviews £88 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h97190892.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=b2db9341-c82f-4e31-bca9-e24f7320dc92&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/15000000/14620000/14619700/14619678/e76360c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Krakow Stare Miasto (Old Town) Kraków City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06434%2C19.93959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cODSBmbUukc10AlyZ1JrNvzNUyI=) ul. Sw. Jana 15, Kraków, 31-017 #### What's nearby - Royal Road \- 2 min walk \- 0.1 miles - Main Market Square \- 3 min walk \- 0.2 miles - Kraków Barbican \- 3 min walk \- 0.2 miles - St. Mary's Basilica \- 5 min walk \- 0.3 miles - Cloth Hall \- 5 min walk \- 0.3 miles #### Getting around - Kurdwanów P+R Station - 9 min drive - Kraków Główny Station - 16 min walk - Kraków (KRK-John Paul II - Balice) - 37 min drive #### Restaurants - ‪Trattoria Degusti - ‬2 min walk - ‪KFC - ‬2 min walk - ‪Pijalnia Wódki i Piwa - ‬3 min walk - ‪Karmello Chocolatier - ‬3 min walk - ‪Lindo Bar - ‬2 min walk ## About this property ### H15 Palace, a Luxury Collection Hotel, Krakow Luxury hotel near Main Market Square Located close to Wawel Castle, H15 Palace, a Luxury Collection Hotel, Krakow provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a body scrub, a massage and a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with a gym and conference space. Additional perks include: - An indoor pool, along with sunloungers - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - Multilingual staff, meeting rooms and a lift - Bike parking, bike tour information and tour/ticket information - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, down duvets and free cots/infant beds - Bathrooms with heated floors and rainfall showers - 49-inch Smart TVs with satellite channels - Wardrobes/cupboards, LED light bulbs and electric kettles ## Similar properties ![Sauna, steam room, 2 treatment rooms, massages](https://images.trvl-media.com/lodging/3000000/2040000/2034900/2034801/d9b4a48c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saski Krakow, Curio Collection by Hilton Kraków Old Town - Pool - Spa - Pet-friendly - Free Wi-Fi 9.8 Exceptional 367 reviews £140 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2034801&PinnedHotelID=2034801&HadPinnedHotel=true®ionId=-1&adults=2) ![Al fresco dining, serves lunch and dinner](https://images.trvl-media.com/lodging/93000000/92140000/92139800/92139765/w5000h4163x0y3-a60ba1cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stradom House, Autograph Collection Kraków City Centre - 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Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 622 reviews £125 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1145058&PinnedHotelID=1145058&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/1000000/550000/541900/541802/bc58ab27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel H15 Francuski Old Town - Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 430 reviews £103 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=541802&PinnedHotelID=541802&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (PLN 150 per day) - 24-hour return airport shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: PLN 180 for adults and PLN 90 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Bicycle tours - Full-service spa - Gym - Indoor pool - Indoor pool (guest access) - Sauna ### Family friendly - Dining table - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,184 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Heating (climate-controlled) - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of PLN 200 per pet, per day, plus a one-off cleaning fee of PLN 540 Service animals are welcome, and are exempt from fees Up to 10 kg per pet Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately PLN 180 for adults and from PLN 90 for children - Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 150 per day (656 ft away) - Pet fee: PLN 200 per pet, per day plus a one-off PLN 540 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as H15 Palace Hotel Hotel H15 Luxury Palace H15 Destigo Hotels Krakow Hotel H15 Luxury Palace Destigo Hotels Hotel H15 Luxury Palace - Destigo Hotels Hotel Hotel H15 Luxury Palace - Destigo Hotels Kraków Hotel H15 Luxury Palace - Destigo Hotels Hotel Kraków ## Frequently asked questions ### Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool? ### How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow? ### Is H15 Palace, a Luxury Collection Hotel, Krakow pet-friendly? ### What time is check-in at H15 Palace, a Luxury Collection Hotel, Krakow? ### What time is check-out at H15 Palace, a Luxury Collection Hotel, Krakow? ### Does H15 Palace, a Luxury Collection Hotel, Krakow provide a shuttle to the airport? ### Where is H15 Palace, a Luxury Collection Hotel, Krakow located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H15 Palace, a Luxury Collection Hotel, Krakow Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 450 8 - Good 36 6 - Okay 12 4 - Poor 2 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Galena-Alixia 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless, friendly staff, excellent facilities ##### Galena-Alixia Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Andrea Suzanne 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haven of peace in a super central location. Staff could not have been more helpful. The room was imaginatively and luxuriously appointed. The food was very good too. All in all a splendid place to stay when visiting Krakow. ##### Andrea Suzanne Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Beverley 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First Class Historic Hotel with terrific service & facilities! The staff were the finest I have encountered & nothing was too much trouble. The room was superb & the bed excellent. Our Bathroom was bigger than some bedrooms we have been given! Cannot recommend enough! ![](https://a.travel-assets.com/ugc/hotel-reviews/f6b6baa8-f800-413b-abff-e84909c25c3f-1765630171184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09b49bc4-5394-4246-9a07-d30e061399c1-1765630190267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f4ad6fe-baa8-4f27-831e-5c73ee4a9054-1765630206737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef24ca6b-b55b-4998-ab52-ab73ae6173f3-1765630193123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beverley Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maria 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again! ##### Maria Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Steven 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow ##### Steven Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### michael 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beatiful hotel excellent service perfectly located ##### michael Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Matteo 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location and beautiful, upscale hotel ##### Matteo Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### John 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. Employees went out of their way to be accomodating. ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### peter 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay ##### peter Stayed 7 nights in May 2025 ### 10/10 Excellent #### Borja 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel on a perfect location ##### Borja Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Navya 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities love this hotel! ##### Navya Stayed 1 night in Feb 2025 ### 10/10 Excellent #### jameson 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing property. Their pool and spa services are incredible. Friendly and welcoming staff. Walking distance to everything. Everything was just perfect. You can tell they put a lot of effort into making sure every detail is high end. Would definitely stay again! ##### jameson Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Michal 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great. ##### Michal Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rita 12 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel in a convenient location. ##### Rita Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Manuel 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well maintain. Staff was very helpful. The breakfast was amazing. ##### Manuel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Richard 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply wonderful I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad! ##### Richard Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Caroline 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Caroline Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Miroslaw 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel. ##### Miroslaw Stayed 6 nights in Jun 2025 ### 8/10 Good #### Linda 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Close walk to the Old Town. Concierge gave excellent restaurant recommendations. ##### Linda Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sarah 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort So well taken care off. ##### Sarah Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Elizabeth 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, perfect location short walk down a quiet street to the main square and next to a fabulous museum. Lovely breakfast and spa facilities. ##### Elizabeth Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### lisa 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities beautiful hotel with fabulous room. love the shower. received a nice welcome gift too ##### lisa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Charlotte 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend. ##### Charlotte Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Winfield 19 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities What did I like ? Everything. Incredible staff. Beautiful room. Walk easily to the entire city center. Fantastic hotel in a fantastic city. ##### Winfield Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Emanuel 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel!! ##### Emanuel Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Atrium](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Atrium.h1066464.Hotel-Information) > > [Hotel Kossak](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kossak.h2483783.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [Avena Boutique Hotel by Artery Hotels](https://www.expedia.co.uk/Krakow-Hotels-Avena-Boutique-Hotel-By-Artery-Hotels.h24235685.Hotel-Information) > > [Bachleda Luxury Hotel Kraków - MGallery Collection](https://www.expedia.co.uk/Krakow-Hotels-Bachleda-Luxury-Hotel-Krakow-MGallery.h32910506.Hotel-Information) > > [MR67 Mayera Rapaporta ](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [Spatz Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Spatz-Aparthotel.h1664665.Hotel-Information) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Hotel Lavender](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Lavender.h17264175.Hotel-Information) > > [The Loft Hotel - Adults Only](https://www.expedia.co.uk/Krakow-Hotels-The-Loft-Hotel-Adults-Only.h35727211.Hotel-Information) > > [Leone Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Leone-Aparthotel.h5819385.Hotel-Information) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) > > [Radisson Blu Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-Radisson-Blu-Hotel.h919307.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Red Brick Apartments](https://www.expedia.co.uk/Krakow-Hotels-Red-Brick-Apartments.h1995770.Hotel-Information) > > [Novotel Krakow Centrum](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-Centrum.h874941.Hotel-Information) > > [Belle Epoque Residence](https://www.expedia.co.uk/Krakow-Hotels-Belle-Epoque-Residence.h20107528.Hotel-Information) > > [Wine Apartments](https://www.expedia.co.uk/Krakow-Hotels-Wine-Apartments.h18188330.Hotel-Information) > > [Hotel 32 Kraków Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-32-Krakow-Old-Town.h22574246.Hotel-Information) > > [Grand Ascot Hotel](https://www.expedia.co.uk/Krakow-Hotels-Grand-Ascot-Hotel.h18538292.Hotel-Information) > > [Golden Tulip Krakow City Center](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-City-Center.h6240065.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Stradonia Serviced Apartments](https://www.expedia.co.uk/Krakow-Hotels-Stradonia-Serviced-Apartments.h11878340.Hotel-Information) > > [Hotel M29](https://www.expedia.co.uk/Krakow-Hotels-Hotel-M29.h42397311.Hotel-Information) > > [Aparthotel Pergamin](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Pergamin.h3959987.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Hotel Wawel Queen](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Wawel-Queen.h37928079.Hotel-Information) ---