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"From the time we check in the staff were friendly and polite, the hotel is well presented from the start and the rooms were spacious, clean and well stocked with refreshments, take into account this is not an expensive hotel it is good value for money as well as being a convenient place for all that Birmingham city centre has to offer"

" Very convenient for the airport. Clean and well equipped. Good breakfast."

"Only comments are how hot our room was and breakfast waiting staff appear to have little serving training. There was a small fan in the room but could do with something more cooling or larger fan. Great facilities and although we didn't eat lunch/dinner, the food looked amazing. Waiting staff lent over us eating to clear plates of our party on a couple, of occasions, also took the fruit as I was picking & barged past us at the servery a few times. However, this experience wont put us off going there again and we will definitely stay there again"

"Really great place to stay for Birmingham city centre. Excellent value for money."

"My husband and I booked a one night stay at this hotel unfortunately my husband was taken ill on arrival and spent a week in hospital, the hotel staff and management were amazing they went above and beyond to enable me to stay close to my husband at a very stressful time, I cannot thank the whole team enough especially Richard."

"Functional and convenient. The Southern Irish lady on reception when I checked in was exceptionally friendly and helpful. She made the stay a pleasant one as for me staff are what make a hotel and she nailed it. "

"Great"

"Great location walking distance from New St Station and to local china town."

"All staff friendly and quick service for evening meal . Order from table tablet was great! Breakfast had wide range of choice from cold and hot buffet. Would stay again. Only issue I have is the £12 parking but I was aware of that before I booked. Pool was great and no time restriction for kids. Nice little steam room too. Would happily stay again. "