Ratings based on 607 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Devon

Lovely spacious family room.

Posted 16-Feb-2017
Just what we needed after a long drive a nice comfortable bed and a hot.drink.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2017
I stayed only one night for B&B and lunch and my stay was totally satisfactory. Room service , soup and roll and butter, was I thought expensive. Breakfast and lunch were copious and staff courteous - but why the piano during lunch which could scarcely be heard anyway over the conversation ! Why the dazzling light from the Reception counter ?
3out of 5
Recommended
for Everyone
by A verified traveller from kent

Nice location

Posted 03-Feb-2017
Reception staff weren't the best, normally st s best western they're super! Hotel room was small, ok on the cleanliness. Bath room could have been cleaner. Overall 3/5
3out of 5
Recommended
for Everyone
by A verified traveller

ビーチに近く、また静かなホテル

Posted 27-Dec-2016
ビーチというか海に近い。晴れた日は散歩に最適だと思う。また少し歩いて街の中心部に歩けば最低限の物は手に入る。 ホテルではWi-Fiがあるので通信環境は良好であり、基本的にロビーを除けばホテル内は静かであり室内ではゆったり過ごせる。 料理はやや高め。また基本的に従業員は早口だったため英語に苦労する恐れはある。24hだというバーではキッチンは閉まっておりまたワンオペのためかサンドウィッチしか食べられないが、丁寧に接客してくれた。
5out of 5
Recommended
for Everyone
by A verified traveller from Moreno Valley, CA

Nice hotel central to everything. Beautiful castle

Posted 24-Dec-2016
I spent the night on my way to France. Hotel was nice and the sraff really helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from west country

Lovely updated regency hotel on seafront

Posted 16-Dec-2016
Very spacious refurbished room with huge bathroom. Lovely quiet stay and comfortable bed. Could not fault this.
3out of 5
Recommended
for Everyone
by A verified traveller from Kent

Convenient for office Xmas party down the road

Posted 12-Dec-2016
Pros: Comfy bed and all room facilities needed.
Cons: It wasn't clear that this was the hotel so I drove past it. Not the usual Best Western sign on display and name of hotel was not clearly shown.
Location: On seafront, plenty of pubs nearby. Dover Castle 5 minutes away.
Room met my needs for a 1 night stay. On the seafront, plenty of free parking with hotel permit and conveniently close to town.
5out of 5
Recommended
for Everyone
by A verified traveller

excellent customer service

Posted 25-Nov-2016
It was a 2 days trip. I am very glad that I chose this hotel. The staff welcomed us and next day it was my friends birthday. They decorated the room and gave is cake, which was free. The staff extremely friendly and very responsive. Great job guys!
4out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Convenient close to road network

Posted 24-Nov-2016
Good hotel with nice breakfast for my wife lazing while waiting for me to finish work
5out of 5
Recommended
for Couples
by A verified traveller from England

Great for a get away

Posted 19-Nov-2016
If you fancy a get away weekend, then this could be for you. helpful staff and a good gym which you get free membership free Wifi and parking, if you dont fancy the breakfast at the Hotel then weatherpersons is just 5 minutes walk, but I would recommend breakfast at the Hotel as its well worth the £11. Only down side is alot of road works going on in the town at the moment which makes it a little hard to get around.