Very friendly staff antonia helpful and professional. All staff displayed excellent customer service .clean property excellent food choices and breakfast ..tea making facilities in cupboard ..big watch out as i didnt see them until leaving
Very friendly staff antonia helpful and professional. All staff displayed excellent customer service .clean property excellent food choices and breakfast ..tea making facilities in cupboard ..big watch out as i didnt see them until leaving
The Hotel was located amongst beautiful grounds. It was a combination of old and new build and very clean in all public spaces. Staff were extremely welcoming, helpful and knowledgable about the local area. Our room was very spacious and well equipped with fabulous views down to the river and was spotlessly clean too (except for what appeared to be a blood stained bath towel!) Breakfast was most enjoyable and there was plenty of delicious food and drink to choose from.
I stayed at the Hotel...
The Hotel was located amongst beautiful grounds. It was a combination of old and new build and very clean in all public spaces. Staff were extremely welcoming, helpful and knowledgable about the local area. Our room was very spacious and well equipped with fabulous views down to the river and was spotlessly clean too (except for what appeared to be a blood stained bath towel!) Breakfast was most enjoyable and there was plenty of delicious food and drink to choose from.
I stayed at the Hotel...
The owner were extremely welcoming. Was told that there may be late night noise due to the new night club opposite. Which didn't close until about 3am. Also informed that there was a function in the hotel which would finish at midnight. Also changed our room so any noise from the night club would not disturb us. Arranged for us to have a meal even though the bar food was ready to close. also received 20% off the cost of the bar food menu The food was great value and cooked to perfection and...
The owner were extremely welcoming. Was told that there may be late night noise due to the new night club opposite. Which didn't close until about 3am. Also informed that there was a function in the hotel which would finish at midnight. Also changed our room so any noise from the night club would not disturb us. Arranged for us to have a meal even though the bar food was ready to close. also received 20% off the cost of the bar food menu The food was great value and cooked to perfection and...
amanda
Reviewed December 4, 2018Reviewed December 4, 2018
If you want to treat yourself to a fabulous hotel, this is the place. A very comfortable and relaxing place to be. Attentive staff, where nothing seemed too much trouble. And a truly fantastic restaurant. For us this was a very rare treat, but what a treat it was!
If you want to treat yourself to a fabulous hotel, this is the place. A very comfortable and relaxing place to be. Attentive staff, where nothing seemed too much trouble. And a truly fantastic restaurant. For us this was a very rare treat, but what a treat it was!
Mark
Reviewed November 7, 2016Reviewed November 7, 2016
We had a fantastic stay, by far the cleanest hotel & room we have stayed in - (& that’s quite a lot!). Excellent food & lovely, helpful staff, Nicole particularly gave top notch service. Very vegan friendly which is hugely appreciated!
Gorgeous hotel & decor. Our cosy room was perfect, not really that small either!
Highly recommend the afternoon tea - we will be back!
We had a fantastic stay, by far the cleanest hotel & room we have stayed in - (& that’s quite a lot!). Excellent food & lovely, helpful staff, Nicole particularly gave top notch service. Very vegan friendly which is hugely appreciated!
Gorgeous hotel & decor. Our cosy room was perfect, not really that small either!
Highly recommend the afternoon tea - we will be back!
This hotel is worth ten stars, the staff are so professional and friendly, food is amazing, spa is upkept to perfection standards and extremely relaxing, all set in the the most beautiful surroundings. Beds very comfortable, especially the pillows, rooms are large and when you drive away from this piece of heaven, you start booking your next stay in your mind.
This hotel is worth ten stars, the staff are so professional and friendly, food is amazing, spa is upkept to perfection standards and extremely relaxing, all set in the the most beautiful surroundings. Beds very comfortable, especially the pillows, rooms are large and when you drive away from this piece of heaven, you start booking your next stay in your mind.
Jackie
Reviewed September 8, 2024Reviewed September 8, 2024
Wow! What an amazing two days. We stayed in the King Henry VIII Suite, which was such a fantastic experience. The restaurant meals were superb and all the staff were friendly and helpful.
Wow! What an amazing two days. We stayed in the King Henry VIII Suite, which was such a fantastic experience. The restaurant meals were superb and all the staff were friendly and helpful.
From the moment we checked in the whole stay was second to none, normally this is a one or perhaps two night stay but we had about a week there. The staff were so helpful and very courteous on all levels, the room was clean and lovely bath towels provided. We used the fridge and iron and there video choices, even the water provided was a welcome touch. The morning breakfasts were delightful and catered for everyone, staff exceptional even when busy. Car parking no problem and the grounds of the...
From the moment we checked in the whole stay was second to none, normally this is a one or perhaps two night stay but we had about a week there. The staff were so helpful and very courteous on all levels, the room was clean and lovely bath towels provided. We used the fridge and iron and there video choices, even the water provided was a welcome touch. The morning breakfasts were delightful and catered for everyone, staff exceptional even when busy. Car parking no problem and the grounds of the...
Excellent hotel, the service in all the areas of the hotel was great from the dining room staff to the bar and therapists in the spa and on reception. The hotel it’s self was lovely, the guest experience was really thought through at every stage, as there were so many little touches throughout that really made your stay more comfortable and special. The hotel and grounds were maintained to a really high standard. Overall an excellent hotel and we look forward to returning!
Excellent hotel, the service in all the areas of the hotel was great from the dining room staff to the bar and therapists in the spa and on reception. The hotel it’s self was lovely, the guest experience was really thought through at every stage, as there were so many little touches throughout that really made your stay more comfortable and special. The hotel and grounds were maintained to a really high standard. Overall an excellent hotel and we look forward to returning!
Liane
Reviewed September 9, 2022Reviewed September 9, 2022
Lovely place to stay - beautiful part of Bath, we walked everywhere with ease,(galleries, shops, cinema, restaurants etc) and they serve a fantastic breakfast. Sweet staff.
Lovely place to stay - beautiful part of Bath, we walked everywhere with ease,(galleries, shops, cinema, restaurants etc) and they serve a fantastic breakfast. Sweet staff.
Penny
Reviewed February 16, 2024Reviewed February 16, 2024