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"Bathrooms neeed updating, walls could do with a repaint and the bed valance needs a good wash."

"I was only checked in for a few hours to make an early morning flight. The staff were friendly and very helpful. The room was clean and comfortable. The regular shuttle bus was perfect for my needs and made it easy to make it to my early morning flight "

"Super nice staff! Had problems with my original room but Olivia made things work- Thank you and totally appreciate you! "

"Our second visit here, conveniently situated for exhibition centre and Canary Wharf. Staff are lovely and can't do enough to help you."

"Good "

"A good hotel!"

"Excellent staff and service; rooms practical , good shower , good hairdryer , coffee making , very clean "

"My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind."