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Map 7 Western Gateway Royal Victoria Dock London England E16 1AA United Kingdom 020 3564 5165

Get an overview of this hotelFamily-friendly London hotel in Docklands, walk to Excel Exhibition Centre

Collecting Nectar Points

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Business centre
Laundry facilities

Location

This family-friendly London hotel is located on the boardwalk, within a 5-minute walk of Royal Victoria Bridge, Excel Exhibition Centre and Emirates Air Line Royal Docks Station. The Crystal and Thames Barrier Park are also within 1 mi (2 km).

Hotel features

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna and self parking.

Room amenities

All 257 soundproofed rooms feature free WiFi and 24-hour room service. Other amenities available to guests include LCD televisions, minibars and coffee/tea makers.

Languages Spoken

Novotel London ExCeL

7 Western Gateway London England E16 1AA

Hotel Amenities

Hotel Amenities

Novotel London ExCeL features a sauna and a fitness centre. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of A business centre and meeting rooms. Event facilities measure 4530 square feet (421 square metres). This family-friendly hotel also offers a terrace, tour or ticket assistance and an arcade/games room. On-site parking is available (surcharge).

Novotel London ExCeL is a smoke-free property.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business centre 
  • Meeting rooms 13 
  • Restaurant 
  • Tours/ticket assistance 
  • Built in 2004 
  • Coffee shop or café 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Dry cleaning/laundry service 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Conference space size (meters) - 421 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 4530 
  • Laundry facilities 
  • Total number of rooms - 257 
  • Television in common areas 
  • Number of floors - 9 
  • Arcade/game room 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Iron/ironing board 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Free WiFi 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Free toiletries 
  • Free cribs/infant beds 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Upper Deck – This brasserie serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site 
  • Sailing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of GBP 10 per pet, per night.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: GBP16.45 per person (approximately)
  • Self-parking fee: GBP16 per night (in/out privileges)
  • Pet fee: GBP10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel London ExCeL Hotel
  • Novotel ExCeL Hotel
  • Novotel London ExCeL
  • Novotel ExCeL
  • Accor London Excel
  • Novotel London Excel Hotel London
  • Novotel London ExCeL England

We should mention

Children aged 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.


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