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Best Western Ivy Hill Hotel

Photo gallery for Best Western Ivy Hill Hotel

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Best Western Ivy Hill Hotel

Best Western Ivy Hill Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Writtle Road, Margaretting, Ingatestone, England, CM4 0EH

Explore the area

  • Popular LocationHylands House and Park2 min drive
  • Popular LocationIngatestone Hall5 min drive
  • Popular LocationStock Brook Country Club8 min drive
  • AirportLondon (STN-Stansted)29 min drive

Choose dates to view prices

About this area

Ingatestone

Located in Ingatestone, Best Western Ivy Hill Hotel is in a rural area. Bond Street and Eastgate Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hutton Country Park and Queen's Park. Looking to enjoy an event or a game while in town? See what's happening at Melbourne Stadium or Chelmsford City Racecourse.

What's nearby

  • Hylands House and Park - 2 min drive
  • Ingatestone Hall - 5 min drive
  • Chelmsford Cathedral - 7 min drive
  • Bond Street - 7 min drive
  • Stock Brook Country Club - 8 min drive

Getting around

  • Ingatestone Station - 5 min drive
  • London (STN-Stansted) - 29 min drive

Restaurants

  • Ivy Bar & Lounge — 1 min walk
  • Bartellas — 1 min walk
  • Indian Night - 3 min drive
  • Piero's - 3 min drive
  • The Blue Bridge - 4 min drive

About this property

Best Western Ivy Hill Hotel

Victorian hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, wedding services and a garden are on-site. All 31 rooms feature modern comforts such as LCD TVs with digital channels, along with free WiFi. Room service, electric kettles and portable fans are among the other amenities available to guests.
Best Western Ivy Hill Hotel offers 31 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 11-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Golf

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Romanian
  • Slovak
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 11 and GBP 15 per person (approximately)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Ivy Hill Hotel Ingatestone
Best Western Ivy Hill Ingatestone
Best Ivy Hill Ingatestone
Ivy Hill Hotel Ingatestone
Best Western Ivy Hill Hotel Hotel
Best Western Ivy Hill Hotel Ingatestone
Best Western Ivy Hill Hotel Hotel Ingatestone

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 46 out of 116 reviews
5 - Excellent 40%
Rating 4 - Good. 45 out of 116 reviews
4 - Good 39%
Rating 3 - Okay. 17 out of 116 reviews
3 - Okay 15%
Rating 2 - Poor. 7 out of 116 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 116 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Receptionist very helpful and provided great customer service. Unfortunately room 35 is near kitchen, fan noise all night meant broken sleep and once cooking started smell of cooking was evident in room, Good hotel though
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean but very basic, no lifts, no fridge or telephone in the rooms, no heating, bins not emptied during the day though beds made and toilets cleaned. The room was freezing cold as it was a wet weekend in late September/early October- we were assured that the radiators were timed and would come on and given a tiny fan heater- the radiator never came on at all. Each time we needed to speak to the staff about this we had to go down to reception only to be fobbed off with a promise that it was going to come on until we gave up and managed with the fan heater which took ages, dried the room out and got too hot at 3am so we had to get up and switch it off - freezing by 6am again. Good breakfast, great restaurant service and we had a good dinner at Bartellas, the in house restaurant. Tea making facilities in the room adequate but we had to ask for more teabags, they left us one biscuit pack(2 biscuits) to be shared between 2 on one of the days. Plenty of hot water so bath/ shower no problems, but the toiletries were a bit basic, no shower cap.
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 11 needs cleaning…lots of cobwebs and dust Shower head attached to bath does not work needs to be fixed. Bathroom needs a repaint mould forming Breakfast was slow only one staff member dealing with everyone and she clearly needed help. Lighting is not very good in room especially by the long mirror near the bed Overall staff was very nice
Stayed 2 nights in Aug 2021

4/5 Good

Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Best Ivy hotel
The hotel was so beautiful, cosy and clean- it had a very homely feel to it. The dining areas were gorgeous and the food delicious. Staff were very friendly. Would definitely stay there again
Stayed 1 night in Jul 2021